MaryLou Monroe
MaryLou Monroe at Royal Buick GMC of Tucson
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MaryLou Monroe | Page 2

Sales / Lease Consultant

Royal Buick GMC of Tucson

815 W Auto Mall Dr Lot A
Tucson, AZ 85705

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5.0
14 Reviews

Dealership Experience

1 yr

Industry Experience

1 yr

5.0

14 Reviews

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14 Reviews of MaryLou Monroe

December 10, 2023

Dealership Rating
Employee Rating

I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v More

by Kathleen Piscottano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

Royal Buick GMC of Tucson responded

Thank you for your wonderful feedback, Kathleen. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 27, 2023

Dealership Rating
Employee Rating

Very friendly and helpful staff. Mary Lou was fantastic, very pleasant, attentive without pressure which was important to me. She walked us thru every step and the paperwork easily. More

by trobb7146
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Royal Buick GMC of Tucson responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 14, 2023

Dealership Rating
Employee Rating

Today I just had an awesome and trusting experience with Marylou. I felt welcomed, not overly pressured, listened to, and I didn’t feel like I was constantly being judged. I highly recommend coming here to More

by Taj Mina Bodhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amani Hodge

Oct 17, 2023

Royal Buick GMC of Tucson responded

Taj, thank you for writing this amazing review for our team! At Royal Buick GMC Cadillac, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 02, 2023

Dealership Rating
Employee Rating

The dealership has a great atmosphere and provide excellent service. Their offer of a warranty for life is priceless. Mary Lou was extremely supportive and willing to get me the best deal possible. T More

by christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Hayes, Joe Sullivan

Sep 05, 2023

Royal Buick GMC of Tucson responded

Thank you for taking the time to write about your experience with us, Christopher! At Royal Buick GMC Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact me if there is anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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