Mark Duncan
Mark Duncan at Honda of Cleveland
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Mark Duncan | Page 37

Service Advisor

Honda of Cleveland

2701 South Lee Highway
Cleveland , TN 37311

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381 Reviews

FAMILY MAN, WITH 4 CHILDREN AND GREAT WIFE, LOVE TO FISH AND HUNT AND TO BE IN THE OUTDOORS. LOVE TO WORK WITH GREAT PEOPLE!

Dealership Experience

10 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

service

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rated

381 Reviews

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381 Reviews of Mark Duncan

May 29, 2016

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Employee Rating

Great experience I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry abou More

by Hondajan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2016

Honda of Cleveland responded

Thank you for the positive feedback, we appreciate your loyalty to Honda Cleveland.

May 25, 2016

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Employee Rating

"Friendly Dealership" Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a fr More

by BCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 26, 2016

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

May 24, 2016

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Employee Rating

EXCELLENT SERVICE DEPARTMENT Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and bu More

by SandraC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 26, 2016

Honda of Cleveland responded

Thank you for the kind words and for your loyalty to Honda Cleveland!

May 21, 2016

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Employee Rating

Wonderful Service, As Always, Saw Mark Duncan today, and, as always, he was on top of what needed to be done and how to get it done well. The service people there have been great More

by CR-V Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 26, 2016

Honda of Cleveland responded

Thank you for the positive feedback and your loyalty to Honda Cleveland.

May 21, 2016

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Employee Rating

Best experience at a Dealership Service Center I have been going to Honda of Cleveland for the past year. I love dealing with everyone there. Very friendly environment. The service department is th More

by Cdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: William Oltz

May 26, 2016

Honda of Cleveland responded

Thank you for your loyalty and the kind words!

May 20, 2016

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Employee Rating

Great experience The staff as a whole is always friendly and Mark keeps me updated on the process durning my visits. Keep up the good work and I will always bring my c More

by WW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2016

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and the kind words!

May 19, 2016

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Employee Rating

great customer service My service advisor was Mark Duncan. Always gives great advice. Very helpful in ordering a new set of tires and scheduling appointment for installation More

by Elizabeth Elkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2016

Honda of Cleveland responded

Thank you Elizabeth for the kind words, we look forward to seeing you again in the future.

May 13, 2016

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Employee Rating

Fast and friendly service! I left my car for service and Mark promptly called with what they found and what it would cost. The service was completed in a timely manner. Excell More

by GDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 16, 2016

Honda of Cleveland responded

Thanks you for the kind words!

May 11, 2016

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Employee Rating

Quick, Friendly, Professional Service I went in for an airbag recall and added on a 4 wheel alignment. All of the staff were friendly and eager to help. Mark Duncan friendly, and very ef More

by kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 16, 2016

Honda of Cleveland responded

Thank you Kevin for trusting us with your vehicles and for sharing your positives experiences!

May 11, 2016

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Employee Rating

Service and Sales I have been working with Hinda for 9 years. Mark Duncan in the Service Dept really takes care of me and my vehicle! James Matthew just helped me trade More

by MEGVBREF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Matthews

May 11, 2016

Honda of Cleveland responded

Thanks for your loyalty to Honda Cleveland and for sharing your experience with the world!

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