Mark Boggs

BEST xxxx DEALERSHIP AROUND!!!! I purchased my 2017 QX80 from Martin Milton in August 2018. In November 2019 I had to have repairs on the vehicle due to frame damage neither I, nor I purchased my 2017 QX80 from Martin Milton in August 2018. In November 2019 I had to have repairs on the vehicle due to frame damage neither I, nor the dealership were aware. After having the repairs completed, the body shop informed me that this condition would persist due to the frame damage which had not been on the Carfax report that my salesperson (Jeff Wilson) provided me. They shared further that in order to correct the situation so that it would not recur, I would have to have the damage to frame repaired. They recommended that I take the vehicle back to Milton Martin - where I had purchased it - and make them aware of the situation and ask that they correct it. And, if they would not, they (the body shop) would correct it for me - at cost, of course). Though apprehensive [that Milton Martin would own this issue and correct it] I drove back up to the dealership and presented my circumstances to Mr. Mark Boggs, General Manager. I was pleasantly surprised - at the integrity and willingness to address the issue! After having spoken with Mr. Hinsman - 0ne of the managers - who promised me he would push the matter up to his General Manager, I honestly did not expect the forthrightness with which Mr. Boggs approached the matter. When I arrived on Thursday morning, Mr. Boggs, accompanied by Mr. Jeff Wilson - the salesman who sold me the vehicle - asked me to come into his office. As we sat, Mr. Boggs asked outright, "Mr. Jackson what are you looking to be done here?" To which my response was very simple and direct: I bought the vehicle I searched for through my bank (USAA), it's what I wanted and I just want it to be repaired properly. Mr. Boggs response was music to my ears! He immediately shared that the info we received when the original Carfax was pulled as I purchased the vehicle did not indicate any damage to the frame - or, for that matter, no damage was reported at all - and as such, he felt compelled to see what they could do to address the matter. I was relieved! I had it in my mind that I was in for a long and arduous endeavor to have my vehicle properly repaired. Mr. Boggs, Mr. Pinson, Mr. Wilson - you gentlemen have definitely left an impression with and on me!! If ever USAA should point me in your direction again to acquire the vehicle of my choice - I will happily drive the 64 miles from the ATL to acquire it. YOU GUYS ROCK!!! SEMPER FI!!! More

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Do NOT buy from this dealership! I purchased a 2019 Honda Accord in March. Two weeks later the car went into limp mode on the highway when I was going 65mph. I got the car off of th I purchased a 2019 Honda Accord in March. Two weeks later the car went into limp mode on the highway when I was going 65mph. I got the car off of the road to the best of my ability because there was a dump truck behind me. The car was towed to Milton Martin Honda and serviced. I was told they did a “reset” of the computer system. The car continued to have several problems including having a sluggish response when the gas was applied. I took the car back several time and was told that I caused damage to the undercarriage when I got the car off the road to safety when it went into limp mode and that Honda would not repair it. Fast forward 6 months, the car went into limp mode again at 2:30 in the morning. It had to be towed but this time I took it to a different Honda dealership. They told me there was no way the car had been repaired the first time. There were METAL SHAVINGS throughout the system clogging the fuel injector. The fuel injector and all of the cylinders had to be replaced. The car is still reacting sluggish. There are metal shavings in my oil and it appears that I will need a brand new engine in my band new car! More

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Not what they portray themselves to be on Fish Radio station Tried to get in touch with Butch Miller but was told he wasn't available. This from Adam Saviers in which he gave me the email address of his general Tried to get in touch with Butch Miller but was told he wasn't available. This from Adam Saviers in which he gave me the email address of his general manager, Mark Boggs. That was January 24th and here it is January 30th and still haven't heard anything from anyone other than two emails from Mr. Saviers which are nothing but ads. Came here first from hearing them on the Fish Radio for years. Thought they'd be more trustworthy and reliable. Go figure. They're not at all what they portray themselves to be. Extremely disappointed. More

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I had a key made and personalized to my car. I was in Gainesville, Georgia for a Dr. Appointment and went by the dealership to have a key made. I did not realize it would take a while. They were I was in Gainesville, Georgia for a Dr. Appointment and went by the dealership to have a key made. I did not realize it would take a while. They were very kind and shuttled me to and from my Dr. appointment. The whole experience with the purchase and service department was great. Not pushy salesman and very kind service. More

by kkeane83 Verified Customer Verified Customer

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The BEST customer service....during and after the sale! I highly recommend Milton Martin Honda. Easy process before, during, and after the sale. Jeff Wilson took care of me! No high pressure....just willin I highly recommend Milton Martin Honda. Easy process before, during, and after the sale. Jeff Wilson took care of me! No high pressure....just willingness to help me get the car I wanted. Service Department has been great to work with as well. Very professional organization. Mark Boggs, you should be proud of your team! More

by LaKeta Cathey Verified Customer Verified Customer

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Great Experience We bought a new Honda Odyssey Van, and it was the easiest car buying experience we've every had. I've been bringing our CRV here for service for year We bought a new Honda Odyssey Van, and it was the easiest car buying experience we've every had. I've been bringing our CRV here for service for years, and this was my first experience buying a vehicle here. Our salesman was easy to work with, and the final price was good compared to other dealers and Internet research. More

by Jeremy Verified Customer Verified Customer

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Oil change Great experience, very through. Kept me informed during the process. Gave me a pricing guide for what to expect in future visits. Quick wait time. Great experience, very through. Kept me informed during the process. Gave me a pricing guide for what to expect in future visits. Quick wait time. More

by boulware78 Verified Customer Verified Customer

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New clarity and odyssey They were great to work with and matched the price we wanted to pay. Marco was very patient in teaching me the functions of my new electric car! They were great to work with and matched the price we wanted to pay. Marco was very patient in teaching me the functions of my new electric car! More

by marywatkinsdc Verified Customer Verified Customer

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I had another great experience with the company Jeff is so helpful and thorough. He makes the stress disappear in buying a car. He even follows up to ensure that you are enjoying your new car. Is al Jeff is so helpful and thorough. He makes the stress disappear in buying a car. He even follows up to ensure that you are enjoying your new car. Is always going the extra mile to be helpful for anything that might develop in the future. More

by Mollye Verified Customer Verified Customer

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Purchased a 2018 CR-V We have purchased 4 vehicles from Milton Martin Honda, and serviced our vehicles at Milton Martin for 25 years. The dealership is built on working wit We have purchased 4 vehicles from Milton Martin Honda, and serviced our vehicles at Milton Martin for 25 years. The dealership is built on working with the customer. More

by jerryolin Verified Customer Verified Customer

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