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Marcos Gonzalez
Marcos Gonzalez at Mercedes-Benz of Coral Gables
Refer Me

Marcos Gonzalez | Page 6

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.9
59 Reviews

Dealership Experience

23 yrs, 5 mos

Industry Experience

23 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

59 Reviews

Write a Review

59 Reviews of Marcos Gonzalez

May 18, 2021

Dealership Rating
Employee Rating

Every time I go to this dealer is an a great experience..I love it!!!MArcos Gonzales is the best,,he make me feel at home when I go there, he make everything perfect for me..and it’s been for ma More

by Alejandro.cubas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Portillo

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May 18, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Alejandro. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marcos to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 26, 2021

Dealership Rating
Employee Rating

Excellent service, outstanding. Marcos is great professional, very kind and friendly. The service was done very quickly and great quality. Car was return clean. Thank you More

by seroma2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Apr 26, 2021

Mercedes-Benz of Coral Gables responded

Thank you! Marcos and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 15, 2021

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Employee Rating

Marcos Gonzales has always been an excellent professional. Marcos and the Bill Ussery Service Dpt are two of the most importan reasons why I have repeat a MB SUV More

by claudiomazzei
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 15, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department, Claudio! We look forward to sharing your compliments with Marcos and our team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 26, 2021

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Employee Rating

My Service Adviser and salesman Robert Corso did an excellent job in assisting me with service and a loaner vehicle. well done gentlemen much appreciated. More

by rsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Corso

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Mar 26, 2021

Mercedes-Benz of Coral Gables responded

It's fantastic to hear that Robert provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 23, 2021

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Employee Rating

Great service everyone was really friendly.I was easily Great service everyone was really friendly. I was easily accommodated for the appointment. Even thought this was a company recall they were fast and More

by rodgutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rengifo, Dave Gossett, Aldo Guerra, Freddy Espinoza, Frankie Cao, Alex Morales , Jose Artiles, Tony Fuentes, Guillermo Requena

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Feb 23, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 22, 2021

Dealership Rating
Employee Rating

Marcos is great in keeping my car working running, he's always hands on of keeping me informed of what my car needs and specials More

by javleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 22, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are glad to hear that Marcos has been taking such good care of you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

December 15, 2020

Dealership Rating
Employee Rating

I have been a customer for over 20 years. Have always dealt with the same person in Sales and Service. They are always very professional More

by mercybal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rick Vega

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Dec 15, 2020

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 08, 2020

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Employee Rating

I took my car for service. Working with Marcos makes the whole process easy. He is informative and honest about the work that will be done to my car. You can always count on him to be in and out with no pro More

by Bjmarcelin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 09, 2020

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 28, 2020

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Employee Rating

Marcos was great and so was all the staff onsite. I loved the fact they gave me a loaner and had my car ready in one day! More

by John.morrilljr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 28, 2020

Mercedes-Benz of Coral Gables responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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