Marcos Gonzalez

I went to Mercedes-Benz of Coral Gables again, as I have been a long time client of this dealership. I met with Senior Sales Executive Gustavo Guerra and without a doubt he made the entire process so easy a been a long time client of this dealership. I met with Senior Sales Executive Gustavo Guerra and without a doubt he made the entire process so easy and so seamless as I have never experienced before. A true professional that makes you feel like you are family and that he has your best interest at heart. I truly love my car as it is exactly what I wanted and I could not have had better guidance on all the factors that I was looking for. I am truly thankful to Gustavo and Mercedes-Benz of Coral Gables. Just mere excellence! More

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Very nice people and understanding of issues and concerns. A special thank you to my service advisor Marcos Gonzales and Lorena Renteria-Hernandez. Both went way beyond to make things work out smo concerns. A special thank you to my service advisor Marcos Gonzales and Lorena Renteria-Hernandez. Both went way beyond to make things work out smoothly for me. It is people like that that makes the dealership and service department shine. More

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Mercedes Benz of Coral Gables is absolutely amazing. My family and I have dealt with Senior Executive Sales Gustavo Guerra in the past for many years that makes you feel at home and relaxed, like never My family and I have dealt with Senior Executive Sales Gustavo Guerra in the past for many years that makes you feel at home and relaxed, like never before at any AutoMotive dealership. He made the whole process a great and memorable one not only by being patient with me even after, I changed my mind several times in vehicles that suited my family and I all around needs. I am thrilled and in love with our new car and the whole experience I received at Mercedes Benz of Coral Gables and also had the privilege of meeting the new General Manager, Mr. Mike Rodriguez and his Sales, Director, Gabriel Camps whom were awesome, and so kind. I highly recommend this dealer and my salesman Gus Guerra to everyone for this amazing treatment and experience!!!! Thank you! Best regards, Elba Hentschel More

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Marcos Gonzalez is my service manager and has always provided me with excellent service. He takes excellent care of my car and has always been timely and effective with the service provided. provided me with excellent service. He takes excellent care of my car and has always been timely and effective with the service provided. More

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All dealerships "romance" the customer until they have their money. Once you have already purchased the car and they have received your money, they quickly treat you like just another "sucker" who is now their money. Once you have already purchased the car and they have received your money, they quickly treat you like just another "sucker" who is now tied to them because you purchased from them. Mercedes Benz of Coral Gables has not felt that way to me. I have been a customer since 2005 and I will continue to come back. The main reason for this, is my service advisor, Marcos Gonzalez. Marcos goes out of his way and make the customers he serves like part of the Mercedes Benz of Coral Gables family. And this is what makes people choose one dealership over another. More

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Excellent service as always. Marcos Gonzalez is very professional and courteous when dealing with his clients. Service was done on time and as expected. Marcos Gonzalez is very professional and courteous when dealing with his clients. Service was done on time and as expected. More

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Had to get my vehicle back to the service dept for an issue. MB sent a tow truck driven by Jose Cruz. Jose was excellent and highly professional. He also let me know when my car was at the dealership saf issue. MB sent a tow truck driven by Jose Cruz. Jose was excellent and highly professional. He also let me know when my car was at the dealership safely in my service advisors possession. 5⭐️ More

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Marcos Gonzalez, my service advisor, provided excellent service and advise, as usual. He was prompt an attentive and courteous. service and advise, as usual. He was prompt an attentive and courteous. More

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My appointment was at 10am I got there at 9:45 am I finally saw the person in charge of my car at 11:00 am . Was kind of long besides that everything went well . The gentleman that received me at the e finally saw the person in charge of my car at 11:00 am . Was kind of long besides that everything went well . The gentleman that received me at the entrance was exceptionally amazing he spoke French More

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Marcos took care of everything and return my car as promised without anything to claim promised without anything to claim More

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