Lorena Renteria-Hernandez

Great dealership and great people! Their expertise is the best in the area and pay attention to your needs Their expertise is the best in the area and pay attention to your needs More

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Very nice people and understanding of issues and concerns. A special thank you to my service advisor Marcos Gonzales and Lorena Renteria-Hernandez. Both went way beyond to make things work out smo concerns. A special thank you to my service advisor Marcos Gonzales and Lorena Renteria-Hernandez. Both went way beyond to make things work out smoothly for me. It is people like that that makes the dealership and service department shine. More

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Senior Sales Executive, Gustavo Guerra is extremely attentive and always willing to assist at all times even by phone, text or off work hours. That’s why I have dealt with him for decades. So Happy wit attentive and always willing to assist at all times even by phone, text or off work hours. That’s why I have dealt with him for decades. So Happy with Mercedes-Benz of Coral Gables and his new home. The organization is fortunate to have him on board. Grateful. G.Moscoso More

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Thank you Peter Warwar. Peter has helped my family for the past 10+ years and always with outstanding service. We are always treated like we are their only client when in re Peter has helped my family for the past 10+ years and always with outstanding service. We are always treated like we are their only client when in reality they service 1000s of people per day. Incredible operation and care for their customers. Thank you. More

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I want to share my Amazing experience at Mercedes-Benz of Coral Gables. I always dreamed of having a New Mercedes-Benz C300 thanks to Senior Sales Executive Gustavo Guerra with his professional way of condu Coral Gables. I always dreamed of having a New Mercedes-Benz C300 thanks to Senior Sales Executive Gustavo Guerra with his professional way of conducting himself with knowledge and guidance made it a reality.   I was also introduced to Mr. Gabriel Camps, Director of Sales and Ms. Lorena Renteria Director of Mercedes-Benz service department which both of them made me feel at home. Going into a dealership is always a long and stressful situation but with Mercedes-Benz of Coral Gables it was super easy and enjoyable experience with the VIP treatment they provide. I will refer all my friends, family members and colleagues to go for all there AutoMotive needs straight to them. Thank you for making my dream come true. All the best Rene M More

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Going to Mercedes Benz of Coral Gables is like going to visit a family member. It’s always a pleasure. visit a family member. It’s always a pleasure. More

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Nick was great. super professional, clear, took care of my service needs, was honest with timing and expectations. follow up was exceptional. Did not try to up-sell super professional, clear, took care of my service needs, was honest with timing and expectations. follow up was exceptional. Did not try to up-sell me on misc items like previous service managers. Thank you!! More

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I am a long time customer of MB of Coral Gables because of the excellent service experience they consistently provide every time. Management and staff are dedicated professionals who keep innovating ways of the excellent service experience they consistently provide every time. Management and staff are dedicated professionals who keep innovating ways to add value and a satisfying experience, which now includes the convenience of Alto car service pick up and return. Alto is a great alternative to their loaner car fleet, especially when your car will be ready in a few hours or later same day. I feel that MB of Coral Gables Service is a significant, incomparable benefit of owning a Mercedes! More

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Superior service. Valentine Sanchez my service advisor of over 12 years made the process easy. He made me aware of all the issues and resolved each of them. Valentine Sanchez my service advisor of over 12 years made the process easy. He made me aware of all the issues and resolved each of them. More

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This last service was fortunately great due to the assistance of Lorena and Francisco taking care of things. assistance of Lorena and Francisco taking care of things. More

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