Frankie Cao

Great dealership and great people! Their expertise is the best in the area and pay attention to your needs Their expertise is the best in the area and pay attention to your needs More

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Carlos has been my sales dealer for many years, always diligent and helpful in every way. He could not be a better sales dealer, ready to answer any questions and to give every information needed. I hig diligent and helpful in every way. He could not be a better sales dealer, ready to answer any questions and to give every information needed. I highly recommend him. More

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Alex Morales is an exceptional service rep. I had left Mercedes about 15 years ago and went to Cadillac. I am back and enjoying every aspect of my encounter with your dealership. Alex is ver I had left Mercedes about 15 years ago and went to Cadillac. I am back and enjoying every aspect of my encounter with your dealership. Alex is very attentive, efficient, and a pleasure to work with. More

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Very accommodating in a pinch. Needed a new battery and had tires replaced at the same time. Frankie subbed for Marcos and was very nice and very professional. Needed a new battery and had tires replaced at the same time. Frankie subbed for Marcos and was very nice and very professional. More

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Service as always was exceptional, quick and efficient. no complaints. have been going here for over 20 and i am on my ninth Mercedes no complaints. have been going here for over 20 and i am on my ninth Mercedes More

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Mercedes Benz of Coral Gables runs such a professional operation! I just purchased a GLE53 AMG and my experience was outstanding. My sales representative was Peter Warwar, and he was informative, effic operation! I just purchased a GLE53 AMG and my experience was outstanding. My sales representative was Peter Warwar, and he was informative, efficient and very pleasant to deal with. I could not be happier with my experience! More

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I have been using this dealership for over 25 years and always received an excellent service and personal attention. Frankie Cao is now my assigned Service advisor after Tony Fuentes retired and I'm receiv always received an excellent service and personal attention. Frankie Cao is now my assigned Service advisor after Tony Fuentes retired and I'm receiving the same quality service and personal attention I'm used to receive always. He's professional, friendly and offer great service to our needs. We understand the Ussery family sold the business and really expect the new management and owner kept the same level of professionalism and service to the customer. I also know Richard Santalla for many years and congratulate him for his promotion as GM. More

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Being greeted by Albert Marrero was an exceptional experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Fr experience. Albert treated me like I was the only customer in the building, truly making me feel like family. After introducing me to Frankie Coa, Frankie followed with an equal stellar experience by addressing the issues I was having with my 2023 C43, including replacing a part that wasn’t included in the initial scope of work. World class service - thanks entirely to these two guys. More

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Excellent customer service and top rated work. Total confidence in this dealer at all times Total confidence in this dealer at all times More

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Your tow truck driver Jose Cruz went above and beyond to help me with my car. Thank you Jose! help me with my car. Thank you Jose! More

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