Marcial Perez-Saunders | Page 2
Sales Manager
Garavel Chrysler Jeep Dodge Ram
300 Westport Ave
Norwalk, CT 06851
Dealership Experience
9 mos
Industry Experience
12 yrs, 11 mos
Languages Spoken
English
Spanish
26 Reviews
Write a Review26 Reviews of Marcial Perez-Saunders
March 25, 2024
Good: Charlie did a great job. Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management i Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management is horrible! Picked up vehicle in pouring rain, no dry areas to inspect. Got home found multiple paint scratches. Jeremy told me to get an estimate from a body shop which I did and when presented told me this in writing “ After further thought, we won't be covering the repair.Good luck with your Jeep.” & “ You're accusing us of having damaged the car and it is something you could have damaged as well. You've been difficult from the start.” I don’t care what you think, you don’t say that to a customer and he obviously intended on wasting my time. WOULD HAVD PREVENTED THE SALE: Had I known that Jeep has a CHRONIC issue with their paint corroding because they do not paint behind the door hinges and They DO NOT warranty for such repairs, I would have NEVER purchased any JEEP. Between their take it or leave it attitude, poor business ethics, WAY over priced products and many poor YELP and Google reviews sums up that buying from this dealer and this product is a huge mistake. More
Other Employees Tagged: Jeremy Garavel, Paul Garavel, Charlie Sihaphong, Evelyn Santiago , Sloppy vehicle preparation
March 14, 2024
Great customer service! What was promised was delivered. Solid communication & useful details provided. I would defiantly recommend Garavel Chrysler, Jeep, Dodge, Ram. What was promised was delivered. Solid communication & useful details provided. I would defiantly recommend Garavel Chrysler, Jeep, Dodge, Ram. More
Other Employees Tagged: Delia Guzman
March 03, 2024
Mark Porcheddu has been our go-to salesman since 2007. He just sold us our 4th Jeep. He is professional, knowledgeable, and always a pleasure to work with !! We appreciate everything he has done over t He just sold us our 4th Jeep. He is professional, knowledgeable, and always a pleasure to work with !! We appreciate everything he has done over the years, and we will definitely see him for our 5th Jeep !! Thank you, Mark !! Sincerely, Glenn and Carolyn Marr More
Other Employees Tagged: Mark Porcheddu, Brandon McNeal , Jay Presley
March 01, 2024
Carlos was terrific. So knowledgeable about the car which was our first hybrid. He was patient and thorough with all explanations to our questions. Couldn’t have asked So knowledgeable about the car which was our first hybrid. He was patient and thorough with all explanations to our questions. Couldn’t have asked for a nicer or more professional salesperson. More
Other Employees Tagged: Carlos Hernandez Luque
February 28, 2024
Carlos was a great salesman; he gave many options during the test drive. One of the best experiences I’ve had in all my years of buying cars. the test drive. One of the best experiences I’ve had in all my years of buying cars. More
Other Employees Tagged: Carlos Hernandez Luque
February 13, 2024
The dealership was well run with great selection. Chris was incredibly helpful throughout the process. Chris was incredibly helpful throughout the process. More
Other Employees Tagged: Charles McElroy, Cristian Georgescu, Chris Marino, Daniel Cosgrove
February 02, 2024
Muy satisfecha, todos son my amables , me sentí en confianza ,y me respondieron todas mis preguntas confianza ,y me respondieron todas mis preguntas More
Other Employees Tagged: Annie Granchelli , Evelyn
January 19, 2024
Great experience with Garavel Chrysler. Communication was great and delivery of the vehicle went smoothly. Would recommend the dealership to others. Communication was great and delivery of the vehicle went smoothly. Would recommend the dealership to others. More
Other Employees Tagged: Mark Porcheddu
December 05, 2023
Annie made my car buying experience fun and was very accomodating to my busy schedule. Shout out to Mary for having all the paperwork ready when we arrived! accomodating to my busy schedule. Shout out to Mary for having all the paperwork ready when we arrived! More
Other Employees Tagged: Annie Granchelli , Mary Gallagher