Marcial Perez-Saunders
Sales Manager
Garavel Chrysler Jeep Dodge Ram
300 Westport Ave
Norwalk, CT 06851
Dealership Experience
8 mos
Industry Experience
12 yrs, 10 mos
Languages Spoken
English
Spanish
22 Reviews
Write a Review22 Reviews of Marcial Perez-Saunders
April 27, 2024
My purchase was easy and the staff friendly and helpful. I look forward to future purchases. I look forward to future purchases. More
Other Employees Tagged: Mike Hernandez, Daniel Cosgrove, Carlos Hernandez Luque
April 24, 2024
Exceptional experience buying my first Jeep Wrangler. The process was easy and quick and I left happy. Thank you! The process was easy and quick and I left happy. Thank you! More
Other Employees Tagged: Charlie Sihaphong, Evelyn Santiago
April 20, 2024
Carlos was amazing! He made the whole purchase process go very smooth, very knowledgeable about the car I was looking for. We’re excited with our new vehicle! Highly rec He made the whole purchase process go very smooth, very knowledgeable about the car I was looking for. We’re excited with our new vehicle! Highly recommended! More
Other Employees Tagged: Carlos Hernandez Luque, Evelyn Santiago
April 20, 2024
Fantastic service. Took me through every stage of the process with a smile. Worked with us as long as it took to get it done. Great start to the weekend thanks to DC! Took me through every stage of the process with a smile. Worked with us as long as it took to get it done. Great start to the weekend thanks to DC! More
Other Employees Tagged: Annie Granchelli, Mike Hernandez, Daniel Cosgrove, Delia Guzman, Evelyn Santiago
April 14, 2024
Awesome dealership. . excellent service.everybody was friendly.. and my experience was amazing.mo pushy salesman . And they worked with me to get me where I wanted to be . excellent service.everybody was friendly.. and my experience was amazing.mo pushy salesman . And they worked with me to get me where I wanted to be payment wise More
Other Employees Tagged: Charles McElroy, Charlie Sihaphong, Evelyn Santiago
March 30, 2024
No Stress during the process. We had a great experience with all the staff. Joe M and Marcial We’re able to find the Gladiator that we were looking for. They managed all the nece We had a great experience with all the staff. Joe M and Marcial We’re able to find the Gladiator that we were looking for. They managed all the necessary paperwork ahead of time. Evelyn was very professional and made the finance part fun. No stress! We Would recommend this team to anyone to go there for their Jeep needs. More
Other Employees Tagged: Joe Melfi, Evelyn Santiago
March 25, 2024
Good: Charlie did a great job. Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management i Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management is horrible! Picked up vehicle in pouring rain, no dry areas to inspect. Got home found multiple paint scratches. Jeremy told me to get an estimate from a body shop which I did and when presented told me this in writing “ After further thought, we won't be covering the repair.Good luck with your Jeep.” & “ You're accusing us of having damaged the car and it is something you could have damaged as well. You've been difficult from the start.” I don’t care what you think, you don’t say that to a customer and he obviously intended on wasting my time. WOULD HAVD PREVENTED THE SALE: Had I known that Jeep has a CHRONIC issue with their paint corroding because they do not paint behind the door hinges and They DO NOT warranty for such repairs, I would have NEVER purchased any JEEP. Between their take it or leave it attitude, poor business ethics, WAY over priced products and many poor YELP and Google reviews sums up that buying from this dealer and this product is a huge mistake. More
Other Employees Tagged: Jeremy Garavel, Paul Garavel, Charlie Sihaphong, Evelyn Santiago , Sloppy vehicle preparation
March 14, 2024
Great customer service! What was promised was delivered. Solid communication & useful details provided. I would defiantly recommend Garavel Chrysler, Jeep, Dodge, Ram. What was promised was delivered. Solid communication & useful details provided. I would defiantly recommend Garavel Chrysler, Jeep, Dodge, Ram. More
Other Employees Tagged: Delia Guzman
March 03, 2024
Mark Porcheddu has been our go-to salesman since 2007. He just sold us our 4th Jeep. He is professional, knowledgeable, and always a pleasure to work with !! We appreciate everything he has done over t He just sold us our 4th Jeep. He is professional, knowledgeable, and always a pleasure to work with !! We appreciate everything he has done over the years, and we will definitely see him for our 5th Jeep !! Thank you, Mark !! Sincerely, Glenn and Carolyn Marr More
Other Employees Tagged: Mark Porcheddu, Brandon McNeal , Jay Presley
March 01, 2024
Carlos was terrific. So knowledgeable about the car which was our first hybrid. He was patient and thorough with all explanations to our questions. Couldn’t have asked So knowledgeable about the car which was our first hybrid. He was patient and thorough with all explanations to our questions. Couldn’t have asked for a nicer or more professional salesperson. More
Other Employees Tagged: Carlos Hernandez Luque