Charlie Sihaphong

Exceptional experience buying my first Jeep Wrangler. The process was easy and quick and I left happy. Thank you! The process was easy and quick and I left happy. Thank you! More

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Awesome dealership. . excellent service.everybody was friendly.. and my experience was amazing.mo pushy salesman . And they worked with me to get me where I wanted to be . excellent service.everybody was friendly.. and my experience was amazing.mo pushy salesman . And they worked with me to get me where I wanted to be payment wise More

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Charlie was very patient and was quick to answer all my questions wether the answer was good or bad. He gave honest answers, and made me feel like I was making the right choice in choosing this dealership. questions wether the answer was good or bad. He gave honest answers, and made me feel like I was making the right choice in choosing this dealership. More

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Good: Charlie did a great job. Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management i Courteous, respectful, and has good ethics. Charlie is learning the job and making a concerted effort to support the customer. BAD: Management is horrible! Picked up vehicle in pouring rain, no dry areas to inspect. Got home found multiple paint scratches. Jeremy told me to get an estimate from a body shop which I did and when presented told me this in writing “ After further thought, we won't be covering the repair.Good luck with your Jeep.” & “ You're accusing us of having damaged the car and it is something you could have damaged as well. You've been difficult from the start.” I don’t care what you think, you don’t say that to a customer and he obviously intended on wasting my time. WOULD HAVD PREVENTED THE SALE: Had I known that Jeep has a CHRONIC issue with their paint corroding because they do not paint behind the door hinges and They DO NOT warranty for such repairs, I would have NEVER purchased any JEEP. Between their take it or leave it attitude, poor business ethics, WAY over priced products and many poor YELP and Google reviews sums up that buying from this dealer and this product is a huge mistake. More

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