Marc Prestwood | Page 2

My experience at Don Davis was pretty good. My first experience was a lot better but I was able too find a vehicle. My first experience was a lot better but I was able too find a vehicle. More

by dariusbigby87 Verified Customer Verified Customer

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Have been a customer for many years. Since 1990 I have purchased all my vehicles from Don Davis except for one F350. I keep coming back because the people are easy to deal with and tre Since 1990 I have purchased all my vehicles from Don Davis except for one F350. I keep coming back because the people are easy to deal with and treat me well. More

by donb4 Verified Customer Verified Customer

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Great and quality cuatomer service with quickly resolution to the problem with my card. I am very happy and satisfied with the service resolution to the problem with my card. I am very happy and satisfied with the service More

by SPECIALYESSY Verified Customer Verified Customer

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Marcie was the sweetest! I love this dealership as they are informative and dont treat me as if I dont know what I am talking about or that my problems are imaginary. Highly I love this dealership as they are informative and dont treat me as if I dont know what I am talking about or that my problems are imaginary. Highly recommend always. More

by Afton B. Verified Customer Verified Customer

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The pick up and delivery service was fantastic and convenient! I will defiantly use that service again! convenient! I will defiantly use that service again! More

by BRIANH8321 Verified Customer Verified Customer

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Good customer service. Am and will stay a regular customer. Oil change service is always quick Am and will stay a regular customer. Oil change service is always quick More

by JONES Verified Customer Verified Customer

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I went in on a Monday for a repair that I was told was only going to take 3 days. A week later, I had to call to find out what the status was on my repair. That was when I was told that they were still wa only going to take 3 days. A week later, I had to call to find out what the status was on my repair. That was when I was told that they were still waiting 3 days for the part. I WAS NEVER TOLD THEY NEEDED TO ORDER A PART. I had my car just sitting in your lot for a week while I paid for a rental car the entire time. I'm not made of money, and when I tried to pay for my repair, I couldn't because of the fact I had to pay an extra week for a rental due to ineptitude from the staff at Don Davis. Then, on top of it, the pregnant lady at the payment desk in the service department was very unpleasant. Her words were kind, but her demeanor was less than kind. I chalk it up to pregnancy hormones, but it didn't help my situation any. And every 15 minutes I was there in the waiting room or the parking lot, I was approached by someone trying to sell me a new car. I just wanted MY car back! It was overall a very frustrating experience and that was enough to cause me to drive to Dallas to find another Ford dealership to deal with. This location will not get any more of my money from me. More

by ALLEN.GAILES.JR Verified Customer Verified Customer

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Follow-up communication is below standards. Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops More

by THOMASCHIEF Verified Customer Verified Customer

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The light change on the passager side the front passanger lite was burned out It was first rate work lite was burned out It was first rate work More

by PLANETEXPRESS1962 Verified Customer Verified Customer

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Excellent Service, everything was explained very well and service was done on time as promised. Marc and Mardi did a great job. service was done on time as promised. Marc and Mardi did a great job. More

by AAAVERY5 Verified Customer Verified Customer

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