Marc LaSanta | Page 2

Just bought Subaru Outback Herb Gordon and Mark and all team was absolutely nice from the moment I entered the store to the end . Even that i change my mind few times they was very understanding and helped team was absolutely nice from the moment I entered the store to the end . Even that i change my mind few times they was very understanding and helped me with choosing the car i like . Thank you Mark More

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Highly recommend working with Marc LaSanta! He was honest, responsive to questions, and generally great to work with. Even when there were unexpected physical limitations (on the customer side) He was honest, responsive to questions, and generally great to work with. Even when there were unexpected physical limitations (on the customer side), Marc was patient in helping us find and decide on the right vehicle. More

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The environment of the dealership is clean. The aura of every person starting from the receptionist to other consultants who aren't directly working with you are warm and inviting, which is fel The aura of every person starting from the receptionist to other consultants who aren't directly working with you are warm and inviting, which is felt even while all the employees are wearing masks. I'm very thankful that Marc was my sales consultant. He's everything you want in a consultant. He was helpful, very patient, knowledgeable, and worked with my schedule when I needed to consultant and pick up my vehicle. He made the pandemic-car-buying process less anxiety producing. He also is consistently an amazing sales consultant! He sold a car to one of my immediate family members 2 years ago and he was the same then as he was now. Also, Sam was amazing and very helpful with showing me how to use the various features of my car! More

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Fantastic service. Even got a nice toy for my dog while I was waiting. Mike Goodman was very friendly and helpful, our great conversation made the wait time fly by! was waiting. Mike Goodman was very friendly and helpful, our great conversation made the wait time fly by! More

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Marc did us right with our recent purchase. I flew in from Florida to buy the car. He did a video walk around so we could have the confidence to buy if from a long distance. Marc is a straight shooter t from Florida to buy the car. He did a video walk around so we could have the confidence to buy if from a long distance. Marc is a straight shooter that gave us confidence to do the deal. We love the car and feel that we got it for a fair price. More

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I had a great experience with Marc. He listened to what I needed, and he had a knowledgeable answer to all of my questions. After 2 phone conversations, he had me test driving the perfect car for me, and I needed, and he had a knowledgeable answer to all of my questions. After 2 phone conversations, he had me test driving the perfect car for me, and I took it home the next day. I feel that I received the best deal that I could get with friendly service and no high pressure tactics. More

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Marc LaSanta & Marc Dorfman were very easy to work with. Arranged all terms/conditions over the phone since I was coming in from out of state to sign our lease, and everything was as expected and moved qui Arranged all terms/conditions over the phone since I was coming in from out of state to sign our lease, and everything was as expected and moved quickly once we arrived at the dealership. Will be back again once lease is complete! More

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Great support, all questions answered, professional personal service efficiently given and much appreciated. special thanks to Rob Jackson. Thanks coco was good also Customer #967125 personal service efficiently given and much appreciated. special thanks to Rob Jackson. Thanks coco was good also Customer #967125 More

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The personnel are professional, courteous and friendly. Herb Gordon Auto World is a nice place to get away to although its to service the car. Herb Gordon Auto World is a nice place to get away to although its to service the car. More

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As I’m sure everyone does, my husband and I did a lot of research before reaching out to Herb Gordon about replacing my 2016 Ford Focus. We were in the market for a compact-SUV, were recommended by a partne research before reaching out to Herb Gordon about replacing my 2016 Ford Focus. We were in the market for a compact-SUV, were recommended by a partner to start our search there, and we’re very glad we did. Inventory: They keep their online stock well-updated with plenty of photos and specs. It was super easy to find the car we wanted, down to the paint color. COVID Safety: Masks, barriers, and clean spaces made us feel very welcome. Expertise: Every technical question we had was very graciously answered. Marc (LaSanta) specifically was super friendly and helpful in his tour of the vehicle and model comparisons. Fairness: We were clear about our price point and goals, and they did what they could to meet us there. We appreciated their transparency and willingness to try different combinations of numbers to best fit our situation (especially with our trade in). Friendliness: Everyone, literally everyone, acknowledged us and pointed us in the right direction when needed. It was a really welcoming environment for sure. Timeliness: We corresponded briefly in setting up an appointment literally the next day after our initial email. The car was already out front when we got there and I left with it in a couple hours. Having spent 6 hours at a different dealership in the past, I was really appreciative of how efficient they were with their time. By the time the ink has just barely dried on our paperwork, they already had the vehicle cleaned and waiting. Again, big thanks to Marc LaSanta for taking care of us and Jim for handling all the paperwork explanation and signing. Overall: They make everything super easy, they explain all the legalese, and they want you to be comfortable in purchasing with them. 100% recommend. More

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