Sue Ireland
Sue Ireland at Herb Gordon Subaru
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Sue Ireland

Subaru Certified Sales Consultant

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
29 Reviews

Please feel free to bring your dog by for a treat!

Dealership Experience

9 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

5.0

29 Reviews

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29 Reviews of Sue Ireland

January 27, 2024

Dealership Rating
Employee Rating

I bought my first car (and Subaru) with Sue's help. She did an amazing job walking me through each part of the process and making sure that I asked any questions or voiced any concerns along the way. S More

by mfed17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Roy, Jim Walker

Jan 29, 2024

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2023

Dealership Rating
Employee Rating

Clean dealership with friendly, capable staff. Sales and service departments are excellent and customer focused. We bought our second car from this dealership because the experience with the servi More

by maeisenberg
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Jun 28, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2023

Dealership Rating
Employee Rating

Vitaly and his team always provide excellent service and go out of their way to ensure that your visit goes smoothly and that you understand everything that is going on. More

by cdwhit
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2023

Dealership Rating
Employee Rating

Excellent, efficient and customer oriented dealership. This is a corporate culture, not a “one off” with a few experiences. We’ve been exclusively using Herb Gordon Subaru for new vehicles and their ser More

by Nothing Beats a Subaru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 18, 2023

Dealership Rating
Employee Rating

Vitality was fantastic to work with as well as everyone at Herb Gordon. I always trust going there for anything with my car. More

by ashtonpsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov, Harry Price

January 06, 2023

Dealership Rating
Employee Rating

Was looking for a new car and wanted to explore Subaru options. Came to Herb Gordon because of good reviews of this location. Scheduled an appointment with Sue Ireland. it was a perfect experience - every More

by Tat
Sales Price Transparency
Recommend Dealer
Yes
Jan 08, 2023

Herb Gordon Subaru responded

Hi Tat, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 10, 2022

Dealership Rating
Employee Rating

Been a satisfied customer for almost 20 years. Very lucky to have had great service advisors all those years, but I'm especially happy to have Harry Price as my service advisor for at least 5 yea More

by Rob Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Price

Nov 16, 2022

Herb Gordon Subaru responded

Hi Rob, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 25, 2022

Dealership Rating
Employee Rating

This will be our 2nd Forester from Herb Gordon and our son has also purchased a forester from them. The service department is well run. More

by grosenthal29
Recommend Dealer
Yes
Oct 31, 2022

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2022

Dealership Rating
Employee Rating

Luis in the service department was very helpful, knowledgeable and very nice. He explain everything that was going to be done with care in a way that I will understand. More

by Eugenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillippe Odongo, Luis Prada

Apr 19, 2022

Herb Gordon Subaru responded

Hi Eugenia, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 28, 2022

Dealership Rating
Employee Rating

Sue was well prepared for our inquiries. She made sure units were available.she was attentive to our needs. More

by yaptinchay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Herb Gordon Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Thank you, and have a fantastic day!

1

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