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Mac Cumbur

Overview Reviews (98) Inventory (469)

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Mac Cumbur

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Mac Cumbur | Page 8

Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.2

98 Reviews

Overview Reviews (98) Inventory (469)

Dealership Experience

6 yrs, 7 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English

Turkish

4.2

98 Reviews

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98 Reviews of Mac Cumbur

October 02, 2023

Dealership Rating

Employee Rating

No lo recomiendo por qué hay cosas dentro del negocio que la verdad no estoy de acuerdo que me cobren la verdad no estoy de acuerdo que me cobren More

by Jeison2426

Verified Customer

Recommend Dealer

Other Employees Tagged: Javier Rodriguez, Mark Foster, Ray Paz

Helpful 0

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Oct 09, 2023 -

Greenway Kia West responded

Lamentamos escuchar que tuvo una experiencia menos satisfactoria con nosotros. Nos gustaría entender mejor sus preocupaciones y ver cómo podemos mejorar su percepción de nuestro negocio. Por favor, no dude en ponerse en contacto para discutir esto más a fondo. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Oct 10, 2023 -

Jeison2426 responded

Buenos días realmente estoy insatisfecho con el negocio realizado primero al momento de firmar mis papeles con la persona de Creditos quería ponerme un montón de garantías y cosas adicionales que yo no le pedí y al momento de quitarlas el servicio fue pésimo por otro lado me están cobrando dos cosas dentro del negocio que no me quedaron nada claras no se para que son y por eso realmente no puedo recomendarlos como un dealer serio lo único a destacar es la disposición del asesor.

September 26, 2023

Dealership Rating

Employee Rating

Very friendly people. Researched options for trade in and financing to get me the best deal! Thank you both! Researched options for trade in and financing to get me the best deal! Thank you both! More

by chasene2000

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Barroso , Rachel Moore, Franco

Helpful 0

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Sep 26, 2023 -

Greenway Kia West responded

We're delighted to know that our team at Greenway Kia West was able to assist you with your trade-in and financing options. Thanks for the positive feedback and trust!

September 26, 2023

Dealership Rating

Employee Rating

Eager to help, friendly, polite, understanding empathetic over all this was a great experience thank you over all this was a great experience thank you More

by missshannonpope

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Allen

Helpful 0

Report | Print

Sep 27, 2023 -

Greenway Kia West responded

Shannon, we're delighted to know you had a great experience at Greenway Kia West! Our team is always here and ready to help — thanks for the positive feedback!

Sep 27, 2023 -

missshannonpope responded

You're welcome 🤗

September 24, 2023

Dealership Rating

Employee Rating

Car buying was good experience, but a bit slow with the signing of the paperwork signing of the paperwork More

by debg153

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Barroso

Helpful 0

Report | Print

Sep 25, 2023 -

Greenway Kia West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

September 24, 2023

Dealership Rating

Employee Rating

The SERVICE that I Received from the Kia dealership is Excellent the Manager Solve the problem Right away. Mark Foster is a Excellent manager Excellent the Manager Solve the problem Right away. Mark Foster is a Excellent manager More

by WILLIAMS1594

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Allen, Diego Barroso, Mark Foster, Jeremy Gresham, Chrissie Paul, Ray Paz , Jaris Dennis, Rachel Moore, Alex Patino

Helpful 0

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Sep 25, 2023 -

Greenway Kia West responded

We're glad to know that our team, especially Mark, provided excellent service and resolved your issue promptly at Greenway Kia West. Thanks for the positive feedback!

September 23, 2023

Dealership Rating

Employee Rating

It was a smooth transition and I’m very pleased with the progress of buying my car. Thanks guys. progress of buying my car. Thanks guys. More

by rodrigophfl

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Diego Barroso

Helpful 0

Report | Print

Sep 25, 2023 -

Greenway Kia West responded

We are happy to hear from you! Thank you for choosing Greenway Kia West and for sharing about your stellar sales experience. Safe travels ahead in your new ride!

September 23, 2023

Dealership Rating

Employee Rating

Excellent customer service, Daniel was extremely kind and informative. We LOVE LOVE LOVE our new KIA! informative. We LOVE LOVE LOVE our new KIA! More

by cama4774

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Allen

Helpful 0

Report | Print

Sep 25, 2023 -

Greenway Kia West responded

We're delighted to know that Daniel provided excellent service and helped you find a Kia you love at Greenway Kia West! Thanks for sharing your experience with us and enjoy your new ride! Safe travels!

September 22, 2023

Dealership Rating

Employee Rating

I had an awesome experience at my service appointment, staff was friendly an on point.. especially the manager… staff was friendly an on point.. especially the manager… More

by Norise

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alberto Ahumada, Daniel Allen, Diego Barroso, Mark Foster, Jeremy Gresham, Mario Pinilla, Arturo Ramirez , Jaris Dennis, Rachel Moore

Helpful 0

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Sep 24, 2023 -

Greenway Kia West responded

We're so glad to know you had an awesome experience at your service appointment with us here at Greenway Kia West. Your kind words about our friendly and efficient staff are greatly appreciated!

Sep 24, 2023 -

Norise responded

I had a wonderful experience… staff was courteous, friendly, and willing to assist on demand….

Sep 24, 2023 -

Norise responded

Your welcome…

September 19, 2023

Dealership Rating

Employee Rating

Dealership was clean. People were attentive and friendly. Lobby and waiting area were crowded but there was available seating People were attentive and friendly. Lobby and waiting area were crowded but there was available seating More

by John

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jhonathan Salinas

Helpful 0

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Sep 19, 2023 -

Greenway Kia West responded

John, we're glad to know you found our dealership clean and our team friendly at Greenway Kia West. We appreciate your feedback about the waiting area too!

September 17, 2023

Dealership Rating

Employee Rating

I did a bad experience with greenway Kia west in Orlando, FL they don’t care about the customers. They have a bad behavior with customers. They make me don’t like Kia car anymore. That was a bad experience f FL they don’t care about the customers. They have a bad behavior with customers. They make me don’t like Kia car anymore. That was a bad experience for me. More

by EDMARD JAZIL

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Cumbur, Jessica

Helpful 0

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Sep 18, 2023 -

Greenway Kia West responded

Edmard, I'm sorry to read about your negative experience. We strive for excellent customer service, and it's clear we didn't meet that standard with you. It would be helpful if we could discuss this further so we can understand where things went wrong and how to improve moving forward. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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