MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park
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MIKE BALIS | Page 15

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of MIKE BALIS

October 20, 2022

Dealership Rating
Employee Rating

Took me in even though I was almost a half hour early and work was great and reasonable More

by ROGERGREG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Oct 20, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike & Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

They are real nice and make you feel welcomed, also they are prompt and fast More

by sandykraguljac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore, SUSAN BOTTORF

Oct 20, 2022

Victory Toyota of Brook Park responded

Sandy, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 20, 2022

Dealership Rating
Employee Rating

Metro let me schedule online and I got in right away. My local dealership schedules me weeks away. Metro is so much more convenient. More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Yacek Nazarczuk, Mike Hana

Oct 20, 2022

Victory Toyota of Brook Park responded

Hello Kathleen, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Oct 20, 2022

Kathleen responded

Thank you for being so accessible and friendly!

October 20, 2022

Dealership Rating
Employee Rating

Service Department always friendly and efficient - it is the main reason I continue to buy Toyota vehicles. More

by aabel622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 20, 2022

Dealership Rating
Employee Rating

I have been a satisfied Toyota customer since the 1980’s. I have purchased many Camry’s over the years from many dealerships. However, I was introduced to Metro Toyota in 2021 when my husband and I decided More

by Lesnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Victory Toyota of Brook Park responded

John and Sandra, We're happy to hear that you felt comfortable doing business here, Ramona is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

October 19, 2022

Dealership Rating
Employee Rating

Very friendly and attentive from arrival to finish of my appointment. Will definitely return to and recommend Metro Toyota More

by roseg5831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2022

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that the service teams efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 18, 2022

Dealership Rating
Employee Rating

Comfortable waiting area. Friendly staff. Always takes time to answer questions. Love the fish tank. More

by KPODULKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

October 14, 2022

Dealership Rating
Employee Rating

Very reliable and efficient service. A very friendly and client oriented staff. Always a pleasant experience. More

by WMAC0415
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2022

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Mike works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

October 11, 2022

Dealership Rating
Employee Rating

Best service center in the area. The people are nice and work quickly. Also the waiting area is amazing. I love the coffee bar. More

by Seth10222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2022

Victory Toyota of Brook Park responded

Seth, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle service. We agree - our service team is fantastic! We hope to see you again in the future and please enjoy your Toyota!

October 06, 2022

Dealership Rating
Employee Rating

Have used this dealer in the past and have always had a good experience. Thanks for the good service More

by Crjcutler
Customer Service
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2022

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

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