52 Reviews
Write a Review52 Reviews of Lynn Dole
April 05, 2024
Outstanding support, service, and customer care. Dedicated team of professionals willing to do the right thing and always put the buyer in the best position possible. Bottom line; great all around. Dedicated team of professionals willing to do the right thing and always put the buyer in the best position possible. Bottom line; great all around. More
Other Employees Tagged: John Daley, Raymond Morabito, Melissa Cole, Paul Kampfer
April 04, 2024
While vacationing my check engine light went on and my car was acting very strange. I. A very busy day, I spoke to Lynn about my problem. She made every effort to squeeze me into the packed schedule, ge car was acting very strange. I. A very busy day, I spoke to Lynn about my problem. She made every effort to squeeze me into the packed schedule, get the problem diagnosed and efficiently ordered the part needed, and was able to get it for the very next day! Within 24 hours, all was repaired and I could resume my vacation. Everyone at the dealership were professional and also caring. Lynn went above and beyond and made me feel safe and protected during this unexpected glitch in my vacation plans. More
March 26, 2024
My work van was damaged when I brought it in and nobody said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed fo said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed for this major inconvenience? More
Other Employees Tagged: Melissa Cole, Lauren Samok, Paul Kampfer
March 22, 2024
My Jeep went in for a one day 100,000 mile service, that turned into a three day nightmare. I was informed it needed an oil cooler and it was very expensive. I was then told it needed brake pads and roto turned into a three day nightmare. I was informed it needed an oil cooler and it was very expensive. I was then told it needed brake pads and rotors, but they needed to be replaced together? I don’t know why the rotors couldn’t be resurfaced? Then I was told I had a seized caliper, we drove the car in and it was fine and why it wasn’t found when the brakes were inspected. It made me question the skill and integrity of you mechanic and dealership! The days and $2800 dollars later, I finally got my Jeep back. I own three Jeeps and I will probably not bring them to your dealership. I was very disappointed. More
March 13, 2024
Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. Your staff is always pleasant and accommodating. They always greet customers with a smile. More
Other Employees Tagged: Melissa Cole, Lauren Samok, Paul Kampfer
March 12, 2024
I was very satisfied , Work was done in a timely manner , Very nice service department very knowledgeable Very nice service department very knowledgeable More
Other Employees Tagged: Melissa Cole, Paul Kampfer
March 12, 2024
Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth experience at Secor so far. Pre registration was smooth More
Other Employees Tagged: Melissa Cole, Lauren Samok, Paul Kampfer
March 06, 2024
The service department took in my vehicle on time and had me out the door in less time than I expected. I waited in the very clean waiting room. me out the door in less time than I expected. I waited in the very clean waiting room. More
Other Employees Tagged: Melissa Cole
March 06, 2024
Lynn was awesome and very friendly. Always get good service at Secor. Only complaint (And not a big one) is, last week I had an oil change & Tire rotation. With the Mopar Plan, I'm expe Always get good service at Secor. Only complaint (And not a big one) is, last week I had an oil change & Tire rotation. With the Mopar Plan, I'm expecting synthetic per what the plan write up said. My sticker has me going back in 3,000 miles. That is too soon. Also, my tires were never touched. More
February 29, 2024
This was my first time working with Secor Chrysler on my Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouri Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouring rain) welcoming me to their service center. Lynn was speedy with ordering the parts I needed, and set up an appointment right away to have them installed once the parts are received at the shop. I had been recommended to visit Secor, by another dealership, who was not equipped to handle my service needs. More
Other Employees Tagged: Melissa Cole