Lynn Dole
Lynn Dole at Secor Chrysler Dodge Jeep Ram
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Lynn Dole

Service Advisor

Secor Chrysler Dodge Jeep Ram

409 Broad St
New London, CT 06320

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4.7
43 Reviews
4.7

43 Reviews

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43 Reviews of Lynn Dole

May 03, 2024

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Employee Rating

After doing additional research, was overcharged to run a diagnostic. Felt taken advantage of by the time I left. More

by AMCGUIRE524
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Recommend Dealer
No

May 03, 2024

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Great dealership and great customer service. Very happy to get my service done there. Thanks More

by yineth9
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Recommend Dealer
Yes

May 03, 2024

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Great communication. Very prompt service went way above and beyond expectations. If you need service on your round truck, this is the place to go More

by IPLANURWORK
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole, Paul Kampfer

May 02, 2024

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Excellent professional and friendly service in timely manners. Would recommend to others. Location and parking is convenient More

by md_bahar
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 02, 2024

Secor Chrysler Dodge Jeep Ram responded

We're glad to know you found our service at Secor Chrysler Dodge Jeep RAM professional and friendly. Thanks for recommending us, we appreciate your support!

May 01, 2024

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I am so very thankful for your service staff. Would not go elsewhere.The two wonderful ladies at the front desk are excellent. They are remarkably knowledgeable and very helpful. My car is only s More

by RONALD.ELKIN
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole, Lauren Samok, Paul Kampfer , Mark your mechanic!!!

May 02, 2024

Secor Chrysler Dodge Jeep Ram responded

Ronald, we're delighted to know that our service staff at Secor Chrysler Dodge Jeep RAM has earned your trust and loyalty. We'll pass along your kind words to the front desk and Mark! Thanks for choosing us for all of your Plymouth Prowler's needs.

April 30, 2024

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Very satisfied with the amount of time it took to diagnose and fix the issue. Crossing my fingers the issue would not reoccur! My only issue was the previous time they tried to fix the issue and u More

by kevingalko
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2024

Secor Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to know you were satisfied with our service at Secor Chrysler Dodge Jeep RAM. We apologize for any confusion in the past, but we're happy that this time around everything was clear. Thanks for trusting us with your vehicle!

April 24, 2024

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I was attended to and directed to different departments to trouble shoot the problem. Then returned back to Sales for final repair which I was fit immediately into the work schedule. I had been quoted th More

by mice83
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Couture, Paul Kampfer

Apr 24, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi! We're glad to know that our team at Secor Chrysler Dodge Jeep RAM was able to assist you efficiently and effectively. We understand the challenges of today's economy, but we always strive for customer satisfaction. Thank you for your feedback!

April 12, 2024

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Very pleasant , staff members were very accommodating to my needs. I would recommend to friends. Looking forward to a long term relationship with them.❤️ More

by blessedjojo1969
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Secor Chrysler Dodge Jeep Ram responded

We're delighted to know you had a pleasant experience with our team at Secor Chrysler Dodge Jeep RAM! We appreciate your recommendation and look forward to serving you for many years to come.

April 10, 2024

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The. most pleasant experience ever getting my car serviced. Lynn was there tp greet me, apologized that they were running late (the service took less tha More

by ANNWANTHONY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Samok

Apr 10, 2024

Secor Chrysler Dodge Jeep Ram responded

We're so glad to know you had a pleasant experience with Lynn and our team at Secor Chrysler Dodge Jeep RAM. We appreciate your understanding about the delay, and we'll make sure to keep up the good work!

April 09, 2024

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Employee Rating

Unfortunately the service took 2 1/2 weeks and fixed some of the problems. The lane departure and Auto headlights still do not work. More

by Arron
Service Price Transparency
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Recommend Dealer
Yes
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