Lauren Samok
Lauren Samok at Secor Chrysler Dodge Jeep Ram
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Lauren Samok

Service Advisor

Secor Chrysler Dodge Jeep Ram

409 Broad St
New London, CT 06320

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4.8
34 Reviews

Hi I'm Lauren and look forward to getting to know all the wonderful people at Secor CDJR. I'm from South Windsor, CT, I have a toddler who keeps our household full of laughter and joy, along with a female pug. We love to hike, travel the world and take on NBA games.

Dealership Experience

7 mos

Industry Experience

8 yrs, 7 mos

Languages Spoken

English English

4.8

34 Reviews

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34 Reviews of Lauren Samok

May 01, 2024

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I am so very thankful for your service staff. Would not go elsewhere.The two wonderful ladies at the front desk are excellent. They are remarkably knowledgeable and very helpful. My car is only s More

by RONALD.ELKIN
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole, Lynn Dole, Paul Kampfer , Mark your mechanic!!!

May 02, 2024

Secor Chrysler Dodge Jeep Ram responded

Ronald, we're delighted to know that our service staff at Secor Chrysler Dodge Jeep RAM has earned your trust and loyalty. We'll pass along your kind words to the front desk and Mark! Thanks for choosing us for all of your Plymouth Prowler's needs.

April 12, 2024

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Very pleasant , staff members were very accommodating to my needs. I would recommend to friends. Looking forward to a long term relationship with them.❤️ More

by blessedjojo1969
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Recommend Dealer
Yes
Apr 15, 2024

Secor Chrysler Dodge Jeep Ram responded

We're delighted to know you had a pleasant experience with our team at Secor Chrysler Dodge Jeep RAM! We appreciate your recommendation and look forward to serving you for many years to come.

April 10, 2024

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The. most pleasant experience ever getting my car serviced. Lynn was there tp greet me, apologized that they were running late (the service took less tha More

by ANNWANTHONY
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Recommend Dealer
Yes

Other Employees Tagged: Lynn Dole

Apr 10, 2024

Secor Chrysler Dodge Jeep Ram responded

We're so glad to know you had a pleasant experience with Lynn and our team at Secor Chrysler Dodge Jeep RAM. We appreciate your understanding about the delay, and we'll make sure to keep up the good work!

April 08, 2024

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Great visit! The whole team was extremely gracious and accommodating. Vehicle was serviced in a timely fashion and looked impeccable upon return. Thank you team More

by mjf10
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Recommend Dealer
Yes
Apr 08, 2024

Secor Chrysler Dodge Jeep Ram responded

We're happy to hear that you had a great visit and the whole team was extremely gracious and accommodating during your visit to Secor Chrysler Dodge Jeep RAM! We look forward to serving you again! Safe travels!

March 26, 2024

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My work van was damaged when I brought it in and nobody said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed fo More

by rgbetjemann
Recommend Dealer
No

March 15, 2024

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Paul was nice and accommodating. The service cost felt high, but they fixed my issue. More

by tim21983
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kampfer

Mar 18, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Tim! Thank you for your feedback! We're glad to hear that Paul provided you with a nice and accommodating service experience at Secor Chrysler Dodge Jeep RAM. We understand that the cost may have felt high, and we appreciate your understanding. Rest assured, we always aim to provide fair pricing while delivering high-quality solutions to resolve your vehicle needs.

March 13, 2024

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Melissa and her team where professional and attentive! ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, t More

by chrislaquitara
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole

Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Chris, it's great to know that Melissa and our team at Secor Chrysler Dodge Jeep RAM were able to address your truck's issue effectively. We always aim for complete customer satisfaction! Thanks for the shout-out!

March 13, 2024

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Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. More

by pamster195
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Recommend Dealer
Yes
Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Pam! We're delighted to know that our team at Secor Chrysler Dodge Jeep RAM could provide you with a quick and pleasant service experience. We always strive for friendly, accommodating customer interactions. Thanks for the positive feedback!

March 12, 2024

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Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth More

by michael.j.mirabito
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Recommend Dealer
Yes
Mar 13, 2024

Secor Chrysler Dodge Jeep Ram responded

Hi Michael J! We're glad to know that your experience at Secor Chrysler Dodge Jeep RAM was efficient and pleasant. Thanks for the positive feedback!

February 27, 2024

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Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More

by AARON
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Recommend Dealer
Yes
Feb 28, 2024

Secor Chrysler Dodge Jeep Ram responded

We're glad to know that you found the perfect Jeep with us at Secor Chrysler Dodge Jeep RAM! It's also great to see our warranty and recall services have met your expectations. We appreciate your feedback, thank you!

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