Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Luis Narvaez
Luis Narvaez at Universal Hyundai
Refer Me

Luis Narvaez | Page 2

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
3.9
58 Reviews

Here to help anybody interested in adding a vehicle.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

3.9

58 Reviews

Write a Review

58 Reviews of Luis Narvaez

April 29, 2022

Dealership Rating
Employee Rating

Everyone was nice and there were no problems just a little time consuming as usual. More

by RICKARLEO
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Simo Bassi

Helpful
Report | Print
Apr 29, 2022

Universal Hyundai responded

Thank you, Rick! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 28, 2022

Dealership Rating
Employee Rating

I came for an oil change and a service, I left with a new car. More

by geministoarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Raul Martinez, Cesar Alegre, Carlos DeJesus, Carlos Mejia, Nick Gomez , Luis Arevalo, Jacob Mckinney, Andrew Terry

Helpful
Report | Print
Mar 29, 2022

Universal Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to leave us a five-star review. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 19, 2022

Dealership Rating

Very good before purchase. No return calls afterwards. Lowball trade in number. Listing over sticker price. More

by JEFFBARKER2
Recommend Dealer
No

Other Employees Tagged: Luis Arevalo

Helpful
Report | Print
Apr 06, 2022

Universal Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned, Jeff, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Apr 06, 2022

JEFFBARKER2 responded

Already had one extremely unproductive call with Susanna. Unfortunately it was a continuation of our bad experience. I have not heard from anyone in Management.

March 10, 2022

Dealership Rating

Great customer service and friendly service: can’t say enough about the personal service we received. More

by OSKAR0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Arevalo

Helpful
Report | Print
Mar 11, 2022

Universal Hyundai responded

Thank you for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 27, 2022

Dealership Rating
Employee Rating

Luis Narvaez was very polite, knowledgeable of the cars. He found us what we asked for. More

by donngenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos , Ivan Murillo

Helpful
Report | Print
Jan 27, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience working with Luis here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating
Employee Rating

Excelent service. They are they best ..I recommend 100% .good customer service ,great team , they best deal More

by Freddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Helpful
Report | Print
Dec 03, 2021

Universal Hyundai responded

Thank you for your very kind review, Freddy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 03, 2021

Dealership Rating
Employee Rating

Fantastic experience. Smooth process from start to finish. I really appreciate how they understand everyone isn't rich but they would a car that they consider nice and worth making payments for. Bern More

by JIMENEZSERGIO24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Simo Bassi , The greeter needs to learn to make eye contact. Too much attitude. Luckily the salesman and the finances made up for it.

Helpful
Report | Print
Dec 03, 2021

Universal Hyundai responded

We are very happy to hear Robert, Simo and Luiz provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 08, 2021

Dealership Rating

My sales rep was the greatest helped me and very caring. Great Ann around rep. More

by SCOTT.STEINFELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Luis Arevalo

Helpful
Report | Print
Oct 10, 2021

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us, Scott. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 18, 2021

Dealership Rating

Great service from the sales consultant, knowledgable and genuinely wanted to help. Took a long time to make the deal I wanted and still paid more but they worked with me and overall I was happy. More

by bvbouche
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Luis Arevalo

Helpful
Report | Print
Aug 19, 2021

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 26, 2021

Dealership Rating
Employee Rating

Luis's attention was the best, always attentive and ready to help, my car was spectacular. obviously I will do the service again with universal hiunday More

by ROSMER.88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Justin Salazar , Luis Arevalo

Helpful
Report | Print
Jul 27, 2021

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. We appreciate your kind words for Luis here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

1
2
3
...
6

Dealership Inventory (464 Vehicles)

new 2024 Hyundai Santa Cruz car, priced at $32,900
2024 Hyundai Santa Cruz
new
Phantom Black exterior
Automatic
Front-wheel Drive
$32,900
View Details
used 2021 Nissan Rogue car, priced at $20,387
2021 Nissan Rogue
used
Super Black exterior
CVT
Front-wheel Drive
$20,387
View Details
used 2020 Hyundai Santa Fe car, priced at $23,987
2020 Hyundai Santa Fe
used
Twilight Black exterior
Unknown
Front-wheel Drive
$23,987
View Details
new 2024 Hyundai Santa Cruz car, priced at $37,505
2024 Hyundai Santa Cruz
new
Atlas White exterior
Automatic
All-wheel Drive
$37,505
View Details
new 2024 Hyundai Elantra HEV car, priced at $25,792
2024 Hyundai Elantra HEV
new
Intense Blue exterior
Automatic
Front-wheel Drive
$25,792
View Details
new 2024 Hyundai IONIQ 5 car, priced at $54,252
2024 Hyundai IONIQ 5
new
Gravity Gold (Matte Gold) exterior
Automatic
All-wheel Drive
$54,252
View Details
View All Inventory