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Luis Martinez
Luis Martinez at Larry H. Miller Hyundai Peoria
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Luis Martinez | Page 2

Client Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
4.9
129 Reviews

BORN IN BRONX, NEW YORK PREVIOUS OCCUPATION WAS IN RAILROAD MANAGEMENT HOBBIES ARE MUSIC, PHOTOGRAPHY AND POETRY FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE PEOPLE, THE FRIENDLY ATMOSPHERE AND THE FEELING OF FAMILY FAVORITE MOVIE IS BEAT STREET

Dealership Experience

5 yrs, 8 mos

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

129 Reviews

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129 Reviews of Luis Martinez

March 03, 2023

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Employee Rating

Team at Larry H Miller was so helpful to me in understanding problem and getting it fixed quickly without any additional cost. Appreciate all support provided by Robert, Luis and Amanda for gettin More

by Vaibhav Sharma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith, Amanda Neitzel

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Mar 07, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your positive feedback with us. Our goal is to provide a seamless and satisfactory process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs. - Rick Trinkl, General Manager

January 02, 2023

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Luis Martinez was FANTASTIC! Great Job with start to finish, and customer service is off the chain... Thank you for a Great SUV. Karla Quibas More

by karlaquibas
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Recommend Dealer
Yes
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December 20, 2022

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Stay away from this dealer, they will tell you whatever you want to hear to sell you a car. There after sale customer service is horrible More

by MSTRYWM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dshon Warren

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Dec 22, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out. We want all our customers to feel taken care of before, during, and after their purchases. I’d appreciate the opportunity to learn more about the communication issues you’ve experienced so that we can continue to improve the customer service we provide. I hope you’ll give me a call at your earliest convenience. - Rick Trinkl, General Manager, (480) 887-8450

Dec 23, 2022

MSTRYWM responded

Monday- call to dealer regarding issue-service person assigned to me was not in- call back promised the next day Tuesday-No call back, called dealer-will help you they said, call you tomorrow Wednesday-Salesman called, said he was sick at home but will take care of it tomorrow Thursday-11pm-not one single call from anyone, not the salesman, not the service manager, not the sales manager-they all promised to "take care of it" Only given 1 key FOB at the purchase in September on a Brand New 2023 Elantra Limited, promised the 2nd FOB by end of December. Per Hyundai, it may take one year or MORE to get me a second Key FOB. This is their service after the sale. Judge for yourself,

Dec 23, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to talk with me. You have my deepest apology that Hyundai is only shipping the Elantra's with one key to preserve microchips. I know that it is frustrating to speak with them and for them to tell you that it could be late 2023 before they can send the second key. That is unacceptable. I have authorized a locksmith to come to your house and program a second key for you so that you are not inconvenienced any further. Thank you for your patience. -Rick Trinkl, General Manager.

December 13, 2022

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I honestly couldn’t have been more grateful for a car buying experience. Thank you Luis for treating us like people and guiding us. I will be recommending you to anyone and everyone! More

by BlySully
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Nick Laffoon, Rich Metcalf , Jeff Donae

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Dec 15, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager

December 09, 2022

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Alex was awesome and took good care of me and my car. Great customer service. More

by kbb3275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Mark Castleman, Melissa Sutton, Dustin Yinger, Amanda Neitzel, Josh Wells , Ashley Hillan, Ana Nadjalin

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Dec 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

November 28, 2022

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The team is so friendly and their service is excellent. Luis gave us extensive explanation about Santa Cruz and we had best service ever. Thank you to Larry Miller company & Hyundai. More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devlin Snee

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Nov 29, 2022

Larry H. Miller Hyundai Peoria responded

Hi Joy! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! - Rick Trinkl, General Manager

November 20, 2022

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Kind, up front, no pressure service. I would definitely buy a car from Luis again. More

by benjamin.tackett99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Laffoon, Kaitlyn Orabanec

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Nov 21, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 11, 2022

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Employee Rating

Ana and the Maintenance Team are Amazing they were detailed and made me feel safe when I left. They washed my car and Ana explained all the safety issues with my vehicle. Thank You for caring in a tim More

by Elizabeth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julian Aversa, Jordan Bills, Vohn Marwitz, Austin Rassas, Alex Diaz, Aaron Diaz , Jose Garcia, Tyler Lugo, Justin Richey, Ana in Customer Service

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Nov 14, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 09, 2022

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Employee Rating

I just purchased my 4th Hyundai from Larry Miller. I keep coming back due to the friendly people and excellent service. More

by Joyce.hendricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devlin Snee

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Nov 10, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager

October 30, 2022

Dealership Rating
Employee Rating

My experience with Larry H miller dealership was fabulous. Luis has given us an awesome demonstration of all features in 20-30 min of ride during test drive and gave us the best price without any ma More

by Vaibhav Sharma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Addison Garrett, Nick Laffoon, Kaitlyn Orabanec

Helpful
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Oct 31, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

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