Luis Martinez | Page 13

Great car buying experience. Everyone was very friendly and helpful. Fastest car purchase we've ever had. Explained everything well and didn't try to sell us options or other th Everyone was very friendly and helpful. Fastest car purchase we've ever had. Explained everything well and didn't try to sell us options or other things we didn't want. More

by STEVSAND2000 Verified Customer Verified Customer

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Mr. L Martinez:The true essence of professional salesmanship What a pleasure to have Mr. Luis Martinez as my salesman on my recent purchase of a 2015 Hyundai Tucson. He was like a breath of fresh air compared to What a pleasure to have Mr. Luis Martinez as my salesman on my recent purchase of a 2015 Hyundai Tucson. He was like a breath of fresh air compared to many of my past car purchasing experiences. He epitomizes the term "consultative selling". Our initial conversation after a warm greeting by many Larry H. Miller sales and management staff involved asking for some very basic information from me: (1) My interest in buying or purchasing a new or used car? (2) What my budget range was. (3) Colors and options. (4) Knowledge of Hyundai product line (5) And most importantly, my expectations finding a vehicle within my budget and specifications within the Hyundai product line. Mr. Martinez started by showing me Hyundai SUVs in the 2016 and 2015 models that he felt might fit within my budget and specifications. We had a great dialogue each of the vehicles I test drove or just saw for comparison. He guided me each step of the way without any of the old fashioned hard-selling or underhanded xxxxxxused by past salesmen. It was a purely great experience from start to finish, and also seeing the extra Larry H. Miller customer service in action before the sales, when they fixed a slow leak I developed on one of my front tires on the way to the dealership. The second instance of true customer service was when I said that my wife had been delayed at work and would not be able to test drive the new car. Mr. Martinez and his management team allowed me to drive the car I wanted to buy home to allow my wife to test drive the car, and feel that she was an integral part of the decision-making process. My wife and I cannot begin to express our sincerest gratitude and appreciation to Mr. Luis Martinez for his exemplary and professional salesmanship, and to the entire management, financing (Mr. Robert Cortez) and service department team for their efforts in making this a most pleasurable experience. Robert J. and Martha C. Martinez (No relation to Mr. Luis Martinez, but now a great trusted friend) Phoenix, AZ 85022 More

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recommend Larry miller hyundai Louis from Larry miller hyundai was fantastic. He goes above and beyond.there was some confusion at first and we were able to come up with a great alt Louis from Larry miller hyundai was fantastic. He goes above and beyond.there was some confusion at first and we were able to come up with a great alternative. He was very patient. Would definitely recommend louis. More

by ALBERT.HILBERGER70 Verified Customer Verified Customer

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Great Salesmanship Mr. Martinez was very professional during the purchasing process. He went above and beyond during the purchase of my vehicle. His exemplary service an Mr. Martinez was very professional during the purchasing process. He went above and beyond during the purchase of my vehicle. His exemplary service and commitment to my family and I are keeping with finest car buying experience we ever had. He reflect great credit upon himself and Larry H. Miller Hyundai Peoria. More

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My first new car Walking into a dealership as a female alone ( my husband was sick) I wasn't sure what to expect. I originally spoke to Loren Rosenberg but he was bus Walking into a dealership as a female alone ( my husband was sick) I wasn't sure what to expect. I originally spoke to Loren Rosenberg but he was busy when I arrived. I was then introduced to Luis Martinez. After 5 minutes with Luis Martinez I knew I had made the right decision coming into this dealership. He was friendly, knowledgeable, and he paid attention to my questions and concerns. Never once did I feel pressured. Later on I was able to meet Loren and other random passing by members of the team....all of whom were friendly and had hilarious senses of humor . It was closing time by the time I met with D'Shon Warren. He is another friendly and comical asset to the team. Even though I was the last person he saw that day I was still not being rushed or pressured to make any decisions. I was given thorough answers...and believe me I ask questions!!! I drove away with my first brand new car. I smiled all the way home. Keep up the great work Larry H. Miller Hyundai of Peoria!! More

by LCML26 Verified Customer Verified Customer

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A great deal on a new car! Excellent experience, drove home with our new car in a short amount of time. Had the deal all worked out by phone before we drove up to the dealship 1 Excellent experience, drove home with our new car in a short amount of time. Had the deal all worked out by phone before we drove up to the dealship 155 miles from our home. Worth the drive. Most importantly love the car, feel like it is a quality product. More

by katietempleton Verified Customer Verified Customer

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My experience with Larry Miller Hyundai This is the only dealership that I use because they are so nice and professional and when it's a sale they tell you this and don't tell you its approv This is the only dealership that I use because they are so nice and professional and when it's a sale they tell you this and don't tell you its approved and then call you back a couple of weeks later to get you back into the dealership with a lie and then tell you when you get there you need to give them more money or give them back the car. That is what another dealership did to me before I even went to Larry Miller Hyundai. More

by CEECEESJUNE Verified Customer Verified Customer

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Outstanding Professionals at Peoria Hyundai The people involved, especially Luis Martinez - The Car Guy, were courteous, capable and professional. The made the entire purchase process as s The people involved, especially Luis Martinez - The Car Guy, were courteous, capable and professional. The made the entire purchase process as smooth as possible. The wait for the paperwork is always long - and seems longer - because the buyers just want to leave with their new car. However they make sure to touch base often for reassurance. We are new transplants to AZ and appreciated the kindness shown to us. Frank & Erin Jamerson More

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Love at first sight I had the most comfortable visit ever the car guy that accompanied myself and my mother in finding me a new car, was honest, respectful, and real when I had the most comfortable visit ever the car guy that accompanied myself and my mother in finding me a new car, was honest, respectful, and real when it came to what I wanted in a car, as well as being safe in my car. I will definitely be with this car forever, I knew from the moment I saw it. Thank you Hyundai. They should clone more, like my car guy.... More

by KELLMARTIN30 Verified Customer Verified Customer

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