Mark Castleman
Mark Castleman at Larry H. Miller Hyundai Peoria
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Mark Castleman

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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4.7
137 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.7

137 Reviews

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137 Reviews of Mark Castleman

May 02, 2024

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Employee Rating

Great service experience with Mark. The pricing was fair and repairs were done quickly. I like the addition of the service notifications because I was able to determine what services we More

by jennifer s
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Recommend Dealer
Yes

April 30, 2024

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The dealership is first class from the cleanliness to the comfortable customer waiting room. The staff is very friendly and professional. This is now my go to dealer. More

by Bob.m
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Recommend Dealer
Yes

Other Employees Tagged: Chris DiPiro

April 25, 2024

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Service went well! Was fixed and car back soon after parts arrived. Mark very up on this as I'm a senior stranded with no car. More

by chocolateplse
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Recommend Dealer
Yes

April 08, 2024

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Always a good experience. Very nice, accomodations and rides to appointments if service takes longer. Very clean service area. More

by Glhouston
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Recommend Dealer
Yes

October 06, 2023

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My favorite dealership and great service department and Mark was very good and vehicle was ready on time. More

by pennydgilbert
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Recommend Dealer
Yes

September 29, 2023

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The service we received, on our car, was professional, excellent, and finished in a timely manner. I appreciate how they tell me what things my car needs ( and tell me the urgency of the matter) and then More

by Debra Scott
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Recommend Dealer
Yes
Oct 03, 2023

Larry H. Miller Hyundai Peoria responded

We appreciate your business and thank you for choosing our dealership for your automotive needs. We're thrilled to hear that our team was able to provide you with excellent customer service and quality work, and we hope to have the opportunity to serve you again soon.

September 27, 2023

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What a staff! Absolutely amazing! Made me feel like part of their family. I see no reason to ever look elsewhere for sales or service. More

by Bailey
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Recommend Dealer
Yes
Sep 29, 2023

Larry H. Miller Hyundai Peoria responded

Your review is a true testament to our team's dedication. We are committed to providing an exceptional customer experience, and it's wonderful to hear that we were able to do that for you. We look forward to serving you in the future.

September 21, 2023

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I made an appointment a week in advance and received 4 reminders including the date scheduled only to find out when I got there at 9am that I would have to leave the car as they wouldn’t have time to work More

by Jlafayette
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Recommend Dealer
Yes
Sep 24, 2023

Larry H. Miller Hyundai Peoria responded

Hello Jlafayette, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn more about the details of your experience. Please contact me at your convenience so that I can be of further assistance. I can be contacted directly at 623.815.4581. Sincerely, Robert Smith Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria

September 20, 2023

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Larry Miller service was very professional and fast . The vehicle was updated in the systems and all is great thank you . I highly recommend Larry Miller in Peoria Az More

by Anthony D
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Recommend Dealer
Yes
Sep 23, 2023

Larry H. Miller Hyundai Peoria responded

We are delighted to read about your positive experience at our dealership. Our team is dedicated to creating a memorable and enjoyable process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your automotive needs.

September 18, 2023

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Service advisor followed thru with the required service. He was polite but distracted. Service and recall was performed as expected. More

by donal.brock
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Recommend Dealer
Yes
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