Luis Lua
Luis Lua at Wilsonville Toyota
Refer Me

Luis Lua | Page 7

Senior Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.8
83 Reviews

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.8

83 Reviews

Write a Review

83 Reviews of Luis Lua

December 07, 2021

Dealership Rating
Employee Rating

The dealership was super busy when I was there but I never felt lost in the crowd. I showed up to look at a vehicle without an appointment but Luis quickly arranged for me to drive it and really made t More

by Wsanders6512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Wilsonville Toyota responded

We do our best to make sure all of our guests get the attention they deserve right when they walk through the door. Thank you so much for coming in to see us, we hope you love your new ride!

December 02, 2021

Dealership Rating
Employee Rating

Buying a car is a hard thing to do in this current economy. Luis Lua made this the most enjoyable car buying experience we've ever had. I'd HIGHLY recommend working with Luis. Genuine ,honest, and an More

by adamstatonsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Wilsonville Toyota responded

We're so thrilled to hear that our team was able to provide you with the best car-buying experience that you've ever had! Thank you so much for coming in, we hope you have a lot of fun with your new 2022 4Runner!

November 14, 2021

Dealership Rating
Employee Rating

He was a good fella, didn’t talk my ear off and shove packages down my throat. Just listened and met my needs. Couldn’t ask for a simpler and easier process. I appreciate the work he put in and his abili More

by Dakota Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Hutcheson, Vaughn Allen , Derek Daniel, Israel Degyves, Austin Givens, Autumn Henderson-Brazie

Nov 15, 2021

Wilsonville Toyota responded

We're proud that our guests can trust our dedicated employees to have the best experience around. Thank you for taking the time to come in and see us.

October 18, 2021

Dealership Rating
Employee Rating

Our Sales Consultant Luis Lua provided us with excellent service ! He worked very hard , explaining all options we can consider . He answered all our questions with such a patience ! As a result , we got More

by asemenova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Wilsonville Toyota responded

We're so glad to hear you're enjoying your new RAV4 Hybrid and that you had a great experience with our team! Thank you for coming in to see us.

Oct 20, 2021

asemenova responded

Wilsonville Toyota Oct 18, 2021 Our Sales Consultant Luis Lua provided us with excellent service ! He worked very hard , explaining all options we can consider . He answered all our questions with such a patience ! As a result , we got a great new RAV4 HYBRID ! It was beyond our expectation ! Thank you Luis !

September 27, 2021

Dealership Rating
Employee Rating

Luis was really great, he was very easy to work with and made everything a breeze. Super communicative and excellent customer service. He stayed in contact with me until my Highlander came in! I would highl More

by laurens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Wilsonville Toyota responded

We always appreciate the recommendation, and we hope that you are enjoying your new Highlander. It's great to hear that you had a pleasant experience with our committed team! Thank you for coming in.

September 16, 2021

Dealership Rating
Employee Rating

Very disappointed that there was no veterans discount on used vehicles, and would not have done business here if it wasn't for the fact that I found the truck that I had been looking for. More

by corporal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Autumn Henderson-Brazie

Sep 28, 2021

Wilsonville Toyota responded

We appreciate you coming in, and thank you for your service. We celebrate the courage of our Veterans and are always interested in knowing how we can do more for those who have served our country. While our Military rebate offer assists those looking to purchase a new car, we realize that this does not carry over to our used inventory. We greatly value your feedback and can hopefully work towards providing our service members better benefits when looking to purchase a vehicle in the future.

July 31, 2021

Dealership Rating
Employee Rating

It really is a pleasant buying experience. Low pressure, low stress. This is not your typical dealership. I would come here again. Nice work guys. More

by Oceanpalm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Guidi

Aug 04, 2021

Wilsonville Toyota responded

Thanks for the review! We are so glad you had a great experience with us. Enjoy the new car!

July 30, 2021

Dealership Rating
Employee Rating

Luis Lua was great! took the time to patiently answer all my questions, concerns, no pressure ever, even let me bug him on his day off. Great experience! Thanks Luis! Pete n Meng More

by pete c.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Wilsonville Toyota responded

Thanks for taking the time to leave us a review Pete! We appreciate you stopping by and hope you love the new car!

May 03, 2021

Dealership Rating
Employee Rating

Wilsonville Toyota.. Been a customer for year's, Great experience all around. Steven Bailey thanks for taking care of us. Everyone is very helpful. I would give a 5 star for all who helped.. from our firs More

by bfcsteve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Wilsonville Toyota responded

Thank you for the awesome review! We are so glad that you had such a great experience with us. We appreciate you stopping by hope you love the new car!

March 23, 2021

Dealership Rating
Employee Rating

Luis, Josh, and his team was great! Thank you for making this purchase easy as always! Would recommend him to any of my friends and family. thanks guys! More

by tyson.nottingham
Recommend Dealer
Yes

Other Employees Tagged: Josh Von Ruden

Mar 24, 2021

Wilsonville Toyota responded

Thanks for the review Tyson! We are so glad that you had such an easy-going experience with us. Thanks for the recommendation and enjoy the new ride!

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