Luis Lua
Luis Lua at Wilsonville Toyota
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Luis Lua

Senior Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.8
79 Reviews

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

79 Reviews

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79 Reviews of Luis Lua

March 28, 2024

Dealership Rating
Employee Rating

Luis was great to work with. Very knowledgeable and communicative. My car buying experience really was NO BULL! More

by Rduran189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Wilsonville Toyota responded

Hello, thank you so much for your kind words! We're thrilled to hear that Luis provided you with a fantastic car buying experience. We pride ourselves on transparency and clear communication, so it's great to know that you found our process to be NO BULL! We appreciate your feedback.

March 18, 2024

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Muy amables con los clientes y se los recomiendo a todos me a llegaron a por lo que Andaba buscando More

by Miguel.Mata.1541
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Wilsonville Toyota responded

Hi Miguel, thank you so much for your kind words and recommendation! We are thrilled to hear that we were able to meet your expectations and provide you with what you were looking for. We truly appreciate your support and hope to see you again soon!

March 16, 2024

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My wife and I had visited many different dealerships, and their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to fin More

by reynosohnrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Von Ruden

Mar 18, 2024

Wilsonville Toyota responded

Hello, thank you for sharing your experience at our dealership! We're thrilled to hear that Louie provided you with a stress-free and informative car shopping experience. It's wonderful to know that you were able to find the perfect Toyota 4Runner with his help. We hope to see you again soon!

February 04, 2024

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Wilsonville Toyota isn't as awesome as they may come across. They will sell you a vehicle with numerous issues. And then when confronted with the issues regarding the vehicle they portray as if they a More

by Be aware
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 07, 2024

Wilsonville Toyota responded

Hello JJ, after speaking with out team we understand your frustration. After providing a loaner twice offering a free 3 month warranty, and replacing your transmission we were unable to detect any remaining issues with your vehicle after a thorough check. If you would like to further the conversation please contact Josh to go over what you are experiencing.

January 30, 2024

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Our first car buying experience in over 10 years - my how it has changed . . for the better. No run around no haggling, we were listened to and, in the end, offered a vehicle that exactly suited our needs. T More

by lamca
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 05, 2024

Wilsonville Toyota responded

Hello, thank you so much for sharing your car buying experience with us! We're thrilled to hear that we were able to provide you with a smooth and hassle-free process. We understand that paperwork can be a bit time-consuming, but we're glad it didn't overshadow your overall satisfaction. Enjoy your new car!

January 04, 2024

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Employee Rating

Good for the most part until the sale was over. I had to call a couple times to get my extra key fob and a scratch on the safe taken care of. He was hard to get some of after the sale was made. More

by Jacki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Jenista

Jan 09, 2024

Wilsonville Toyota responded

Hi Jacki, thank you for sharing your feedback. We apologize for any inconvenience you experienced after the sale. We appreciate your patience and have taken note of your concerns to improve our processes. If you have any further questions or need assistance, please don't hesitate to reach out.

December 31, 2023

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Best person before it comes to being one of the best salesman from Toyota. Super helpful, super understanding, and best of all is being super patient when it comes to the client searching for what they More

by JJCM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Wilsonville Toyota responded

Hi, thank you so much for your kind words! We strive to provide excellent service and it's great to hear that we met your expectations. We're always here to help you find what you need. Feel free to reach out if you have any more questions.

December 30, 2023

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Employee Rating

Luis made our buying experience very easy and enjoyable. Definitely recommend him to my peers. More

by Gomezjerry15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Wilsonville Toyota responded

Hi Jerry, thank you for taking the time to share your positive experience with Luis. We're thrilled to hear that he made your buying process easy and enjoyable. We appreciate your recommendation and look forward to serving you and your peers in the future!

December 30, 2023

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Employee Rating

Luis was great and made this whole buying experience easy! Will definitely recommend and come back in the future More

by Humbee001
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Wilsonville Toyota responded

Hello, thank you so much for your kind words! We're glad Luis provided you with a seamless buying experience. We appreciate your recommendation and look forward to serving you again in the future.

November 28, 2023

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Employee Rating

Very seamless process. This was my first car purchase and Luis was helpful of the options and explained everything thoroughly. I highly recommend Wilsonville Toyota! More

by timbers31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Wilsonville Toyota responded

Hello, thank you for sharing your positive experience with us! We're thrilled to hear that Luis provided you with excellent assistance during your first car purchase. We appreciate your recommendation and look forward to serving you again in the future.

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