Industry Experience
11 yrs, 2 mos
Languages Spoken
English
Spanish
79 Reviews
Write a Review79 Reviews of Luis Lua
March 28, 2024
Luis was great to work with. Very knowledgeable and communicative. My car buying experience really was NO BULL! Very knowledgeable and communicative. My car buying experience really was NO BULL! More
Other Employees Tagged: John Scott "503JSP" Payne, Austin Hutcheson, Troy Gregston, Azhar Khan
March 16, 2024
My wife and I had visited many different dealerships, and their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to fin their high-pressure methods sent us on our way only because we were undecided on what type of vehicle we wanted and were shopping in the hopes to find a vehicle that we both agreed upon. This dealership and the sales person Louie which was assigned to us when we entered the building provided us a non-stress no pressure environment which helped us to relax and better enjoy the experience of shopping and learning about their vehicles and better helping us decide not only the type of vehicle we wanted but the features we could live with, they did not over sell us on items we would never utilize. It was helpful we were in the position to pay cash for our purchase because the vehicle we chose was being sought after by many customers that morning and we were able to make our decision and make the purchase in a timely fashion. Our experience in purchasing our new Toyota 4Runner was made possible by an amazingly well informed sales person Louie, he was patient and no question we asked was left unanswered and it was his willingness to help us actually build a vehicle from scratch as if we were going to order it made customized for our needs which made us realize the vehicle sitting in the showroom floor which had much of what we already wanted but also some we thought we could not live without until we saw how much more we would have to pay for those items which is what helped our decision to purchase that day. We also traded in our low milage 2015 Toyota Avalon which was still at home, Louie offered us a fair trade in for this vehicle and also to seal the deal since we were tight on time, he drove our new 4Runner to our home which we signed the contract documents in our kitchen, and he drove back the trade in vehicle to the dealership. I would highly recommend to anyone looking for a Toyota vehicle to visit this dealership and to ask for Luis Lus Valencia and you hopefully will have the same satisfying experience we did. More
Other Employees Tagged: Josh Von Ruden
February 04, 2024
Wilsonville Toyota isn't as awesome as they may come across. They will sell you a vehicle with numerous issues. And then when confronted with the issues regarding the vehicle they portray as if they a across. They will sell you a vehicle with numerous issues. And then when confronted with the issues regarding the vehicle they portray as if they are doing everything in order to work out the issues. The worst part is that they will paint this picture as if they are so great and they don't have to help and they are the only dealership that would even entertain vehicle issue after selling. And they will up talk themselves and their business as if you won't be bale to find anththing better! That's some narcissistic personalities if I have ever dealt with it. To add, the lack of communication amongst every lacks when there is an issue. The overseeing manager (Boyce) never gets back to you. Josh the sales manager was a complete waste of time and feeding you a bunch of salesman crap that I the end when had the information checked with another dealership confirmed that all of what he said was a lie! All the way down to Vaugh Allen, the absolute worst salesman to work with. He did not communicate. He evidently showed that he didn't care. That was also seen by another buyer that was working with him as well. If you can avoid Toyota Wilsonville I'd suggest you to do so. If you need proof of conversationa and or transcript messages. Please reach out. I don't want any other buyer or buyers to experience these folks. Good luck! More
Other Employees Tagged: Troy Gregston, Vaughn Allen, Joshua Bjorem, Victoria Garcia
January 30, 2024
Our first car buying experience in over 10 years - my how it has changed . . for the better. No run around no haggling, we were listened to and, in the end, offered a vehicle that exactly suited our needs. T it has changed . . for the better. No run around no haggling, we were listened to and, in the end, offered a vehicle that exactly suited our needs. There is still a lot of paperwork, but this can't be avoided. It took us a total of about 4 hours (over two days) to drive off with our car. More
January 04, 2024
Good for the most part until the sale was over. I had to call a couple times to get my extra key fob and a scratch on the safe taken care of. He was hard to get some of after the sale was made. I had to call a couple times to get my extra key fob and a scratch on the safe taken care of. He was hard to get some of after the sale was made. I also had to call to get the my engage app unconnected from the previous owner to be able to use the app. Seemed unorganized overall and too many irons in the fire. More
Other Employees Tagged: Jason Jenista
December 31, 2023
Best person before it comes to being one of the best salesman from Toyota. Super helpful, super understanding, and best of all is being super patient when it comes to the client searching for what they salesman from Toyota. Super helpful, super understanding, and best of all is being super patient when it comes to the client searching for what they need/want. More
November 28, 2023
Very seamless process. This was my first car purchase and Luis was helpful of the options and explained everything thoroughly. I highly recommend Wilsonville Toyota! This was my first car purchase and Luis was helpful of the options and explained everything thoroughly. I highly recommend Wilsonville Toyota! More