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Luis Castilla
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Luis Castilla | Page 3
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
135 Reviews
Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
135 Reviews
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135 Reviews of Luis Castilla
Helpful 
October 21, 2022
Findlay Toyota Spokane, formerly Larry Miller Toyota, has been my go to auto dealership for the last 4 years. They are absolutely, without a doubt the best dealership I have ever dealt with. My wife and I ha been my go to auto dealership for the last 4 years. They are absolutely, without a doubt the best dealership I have ever dealt with. My wife and I have purchased cars and traded several cars through them these past 4 years and each and every salesman, the service department and every other employee I've had experience with have always went above and beyond my expectations. Anytime I've had a problem or concern about anything, they have solved the issue and/or found someone or a way to resolve the issue. Every vehicle I've bought through them was great, and regardless of how much or how little money I've had for down payments, they have made the deal work for me, oftentimes at the expense of their own commissions. I especially want to thank Luis Castillo, who did his thing and was able to reduce the cost of a recent repair job on my 2015 Chevy Impala to about $159, that otherwise would have been at least double that probably more. I would and do recommend Findlay Toyota Spokane to anyone looking for a new or used vehicle. I am certain you will get an outstanding deal, vehicle along with top notch customer and sales support. More
by mrwit1979
Other Employees Tagged: Nathan Ogden
August 13, 2022
The absolute best Dealership & Staff! ! Everyone worked together in perfect harmony to give us the experience! Will never go any place else again! We ended up purchasing a 22 Toyota Hyland ! Everyone worked together in perfect harmony to give us the experience! Will never go any place else again! We ended up purchasing a 22 Toyota Hylander & were able to get everything we desired for our package & all under what other dealerships we visited quoted us at! Amazing experience & Amazing Staff! More
by Candywarren713
Other Employees Tagged: Jovan Ruffin , Austin Cunningham, Steven
June 28, 2022
I think that the service at Findlay has improved a 100%. Luis was excelllent to deal with. Luis was excelllent to deal with. More
by xxxxx Two
Other Employees Tagged: Andrew Heinemann , Tyson Holley
April 21, 2022
I have been going to LHM Toyota for 13 years now. Luis and company are always on top of their game and provide excellent customer service. Luis and company are always on top of their game and provide excellent customer service. More
by isaacbucklin2
Other Employees Tagged: Nick Siebert , Tyson Holley
March 24, 2022
He is awesome. Helped me get my dream truck. Fair price and he delivered on all promises. Easy transaction. Helped me get my dream truck. Fair price and he delivered on all promises. Easy transaction. More
by Kparkons
Other Employees Tagged: Steve Styren, Nick Siebert, Andrew Heinemann, Jared Wahl, Christopher Alonzo
March 18, 2022
From start to finish, the process was easy. I appreciate everyone who helped and am excited to continue working with LHM Toyota team adding the finishing details to my new 4Runner. I appreciate everyone who helped and am excited to continue working with LHM Toyota team adding the finishing details to my new 4Runner. More
by chantels11
Other Employees Tagged: Mike McCollum, Dmitriy Kondratyev , Tyson Holley
February 15, 2022
Luis and Rafael and Aaron were all so HELFUL! Professional and extremely knowledgeable in all the questions and concerns we had .. THANK YOU GUYS! Proud new owner of this sexy new SUV 🚙 Professional and extremely knowledgeable in all the questions and concerns we had .. THANK YOU GUYS! Proud new owner of this sexy new SUV 🚙 More
by olgitta22
Other Employees Tagged: Rafael Salgado , Austin Cunningham
February 12, 2022
Salesperson, Didn’t listen to anything I said. Ten when I changed my mind, I couldn’t do that either. changed my mind, I couldn’t do that either. More
by shaunana
Other Employees Tagged: Trent Buurkarl, Steve Styren, Andrew Heinemann
February 12, 2022
Everyone from start to finish was fantastic! We were grateful for the personalized approach we received from Mike McCollum and Steve Styren. They were kind, patient, not pushy and just motivated to make grateful for the personalized approach we received from Mike McCollum and Steve Styren. They were kind, patient, not pushy and just motivated to make sure we were comfortable with our purchase. And we LOVE our Toyota Hybrid RAV4! Highly recommend this dealership. More
by Casey Claypool
Other Employees Tagged: Mike McCollum, Steve Styren
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