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Luis Castilla
Refer Me
135 Reviews
Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
135 Reviews
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135 Reviews of Luis Castilla
May 01, 2024
Ruschard and Luis mad this a no hassle experience. Took the anxiety out of buying and I didn’t have to spend all day at the dealership to get it done. Well done boys! Took the anxiety out of buying and I didn’t have to spend all day at the dealership to get it done. Well done boys! More
by joshandmalea
Other Employees Tagged: Ruschard Dodd-Masters
Helpful 
April 30, 2024
🔥😏I have purchased almost every one of my vehicles from Luis and his amazing team.. my thoughts?? 🤔💭 TOTAL PACKAGE! ⭐️⭐️⭐️⭐️⭐️ I highly recommend working with them. From service to purchasing a new or us Luis and his amazing team.. my thoughts?? 🤔💭 TOTAL PACKAGE! ⭐️⭐️⭐️⭐️⭐️ I highly recommend working with them. From service to purchasing a new or used vehicle, they have something for everyone. Luis, Jordan, and their team will help you no matter what your circumstances. Whether you are looking to get into a vehicle today or a month from now, head down there and talk to Luis. It’s worth the conversation and You won’t feel pressured like other dealerships. Highly Recommend! More
by theresa
Other Employees Tagged: Mike McCollum, Jordan Nissen
April 11, 2024
Steve the GM is amazing. Ron the salesman I deal with is also unbelievable. When it come to the final paperwork it could not be any easier. There are never any high press Ron the salesman I deal with is also unbelievable. When it come to the final paperwork it could not be any easier. There are never any high pressure sales tactics and they don't try to up sale vehicle options. They truly listen to what your needs are in a vehicle. More
by Major Bambino
Other Employees Tagged: Steve Styren, Ron Girkins, Amber Saint
April 06, 2024
The team at Findlay Toyota is nothing short of amazing. The parts department and service department from previous experience is the sole reason I went back from Seattle to Spokane to purchase my new truck. The parts department and service department from previous experience is the sole reason I went back from Seattle to Spokane to purchase my new truck. The service and parts department go above and beyond when they have no reason to, Robert in sales was very pleasurable knowledgeable and extremely helpful throughout the process More
by Smithmonkeyman
Other Employees Tagged: Steve Styren, Nick Siebert, Jordan Martinez, Robert Moss , Julia from licensing
February 16, 2024
Service department is very poor! Don't trust them with your repairs! Without doing a compression check on it they started replacing parts to the tune $900.Then told us we needed valu Don't trust them with your repairs! Without doing a compression check on it they started replacing parts to the tune $900.Then told us we needed value job or new engine. when the car was returned the backup camera didn't work they blew my wife off as if she were a dump woman who didn't know anything... they haven't returned my calls and haven't repaired my screen... I don't trust them.. More
by glenpalmer
Other Employees Tagged: Trent Buurkarl, David Short, Steve Styren, Tristan Chaparro, Amber Saint, Nathan Ogden , Jeff Giles
November 04, 2023
Luis goes above and beyond to take care of your needs. We Would not purchase from anyone else. A+++. We Would not purchase from anyone else. A+++. More
by Rocky
Other Employees Tagged: Trent Buurkarl, Matt Delgado
October 21, 2023
Matt and Luis are amazing sales representatives. They did a great job at ensuring I was aware of all the details, from the very start. Both Matt and Luis, had truly prioritized the customer. I deepl They did a great job at ensuring I was aware of all the details, from the very start. Both Matt and Luis, had truly prioritized the customer. I deeply appreciate their commitment to the customer More
by dino&jasmina
Other Employees Tagged: Matt Delgado
August 05, 2023
Really great service top notch. Really great people and they try to work with you the best they can 10/10 recommend Really great people and they try to work with you the best they can 10/10 recommend More
by Carlosguerrero116
Other Employees Tagged: Rafael Salgado
April 23, 2023
Friendly staff and courtesy is their priority. I would definitely recommend Luis and amazing staff I would definitely recommend Luis and amazing staff More
by Suamalie
Other Employees Tagged: Mike McCollum
April 21, 2023
Luis has been amazing throughout my whole car buying experience! He is personable, and is always there if you have any questions. He truly cares about the customers happiness, and goes above and beyond experience! He is personable, and is always there if you have any questions. He truly cares about the customers happiness, and goes above and beyond to make your experience remarkable! More
by Owoehrlin
Other Employees Tagged: Dmitriy Kondratyev
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