Lucas Newlan
Lucas Newlan at Shottenkirk Superstore
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Lucas Newlan | Page 3

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.8
50 Reviews

I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

4.8

50 Reviews

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50 Reviews of Lucas Newlan

October 21, 2023

Dealership Rating
Employee Rating

Very efficient. Located the car that I wanted. Made the purchase quick and easy. Car was ready. Financing completed early. Thanks to the Luke and the entire team. More

by SHELDONRICHEY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Shottenkirk Superstore responded

SHELDONRICHEY01, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

October 12, 2023

Dealership Rating
Employee Rating

It was a great experience from beginning to end. Will definitely share with friends. Thanks More

by Teresa's twins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers, Montel Timmons

Oct 13, 2023

Shottenkirk Superstore responded

Teresa, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

October 12, 2023

Dealership Rating
Employee Rating

I have always had nothing but the best experiences in their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted th More

by MJAMES853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Joe Gates, Mike Allen , Matt

Oct 13, 2023

Shottenkirk Superstore responded

MJAMES853, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 08, 2023

Dealership Rating
Employee Rating

Everyone was nice and friendly. The store was very clean, well-kept and very bright. More

by FLATTCR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2023

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

September 25, 2023

Dealership Rating
Employee Rating

They try to work with you on trying to keep your payments affordable as possible in the vehicle that you want. More

by LEANN.BOLING30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Wilhelm

Sep 26, 2023

Shottenkirk Superstore responded

LEANN.BOLING30, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 21, 2023

Dealership Rating
Employee Rating

The sales side is very pushy. Went there to look at a truck, just trying to see what the market is at and see what's out there. And the guy just kept trying to push a sale even th More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 21, 2023

Dealership Rating
Employee Rating

I would have appreciated a better response from the sales dept. on the tradein value of my truck or a more reduce price on the truck we pirchased. I was real close to leaving without a purchase. More

by EGGERENGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Joe Gates

Sep 21, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 03, 2023

Dealership Rating
Employee Rating

We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. More

by jordjjma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Shottenkirk Superstore responded

jordjjma, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 02, 2023

Dealership Rating
Employee Rating

I’ve always been treated like family. .great place to buy and service your vehicle. More

by troymoretz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Shottenkirk Superstore responded

troymoretz, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 17, 2023

Dealership Rating
Employee Rating

Always excellent service and customer experience at Shottenkirk West Burlington. We recommend them to our friends and family. More

by TJKIMMEL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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