Mike Allen

TOP NOTCH SERVICE. VERY PLEASED WITH THE SERVICE I ALWAYS GET FROM THEM. WILL ALWAYS RETURN VERY PLEASED WITH THE SERVICE I ALWAYS GET FROM THEM. WILL ALWAYS RETURN More

by DAVESAVAGE Verified Customer Verified Customer

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From the salesman to having the car worked on in the shop, everything went very well shop, everything went very well More

by DHARFST Verified Customer Verified Customer

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I have always had nothing but the best experiences in their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted th their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted the order for More

by MJAMES853 Verified Customer Verified Customer

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Love this place! Love the people! Love the cafe! Good place for my truck needs. Love the people! Love the cafe! Good place for my truck needs. More

by NAKEDWOODSMAN Verified Customer Verified Customer

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Horrible service department and pushy sales department. Took truck there for replacement motor. Matt their service advisor said it would take 4 to 5 weeks to get a motor in February 2023. Finally got a mot Took truck there for replacement motor. Matt their service advisor said it would take 4 to 5 weeks to get a motor in February 2023. Finally got a motor in August of 2023 after numerous calls and messages that was never returned. Then the price he quoted myself and yemm was a lie and ended up costing another $3000 cause he said he didn't think about turbos needing replaced when we all asked if the original price of 11000 covered turbos and he said yes. Well nope it didn't now. Then truck still had issues after getting it back 3 times from them and having it towed back. We had to replace battery which was over $200 and that wasn't issue. It was actually the fact that their guys don't know what they are doing and messed up wiring harness and melted main wiring harness. Now truck is throwing O2 codes again but no other Ford dealership will touch it cause shottenkirk touched it. So only place we found to cover it now it a Ford dealership 2 hrs away from us. So truck will go there now cause they at least found out that shottenkirk guys broke wire to O2 sensor when they disconnected them to see if they were giving bad turbo codes. Will never take another vehicle to them and we own 2 other Fords. And let's not forget that I left messages for GM and service manager and can't get them to call back either. They will just steal money from you and lie to you. Specially if you're a female. Just run and don't take your vehicles here. Instead went elsewhere and purchased a brand new 2023 cause I refuse to buy from them now as well. They have lost all my business. More

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Great dealership. Have bought multiple cars there and are very good to deal with. Matt Levins is super. The service department headed by Mike Allen is top notch. T Have bought multiple cars there and are very good to deal with. Matt Levins is super. The service department headed by Mike Allen is top notch. Things are done right and if there’s an issue it is solved as quickly as possible. Will buy there again and again!!! More

by MOZ4647 Verified Customer Verified Customer

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Meant to put Matt Luers not Levins. The rest of the review was spot on. The rest of the review was spot on. More

by MOZ4647 Verified Customer Verified Customer

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They were nice and kept me informed about the timing of the repairs. It took some time for the parts to arrive. the repairs. It took some time for the parts to arrive. More

by karelcornejo Verified Customer Verified Customer

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Service department is great! !! Everyone is very friendly and helpful. We will definitely be back. 🙂 !! Everyone is very friendly and helpful. We will definitely be back. 🙂 More

by annabellizer Verified Customer Verified Customer

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Super friendly, always helpful, knowledgeable, accommodating, my go to for service and sales every time. accommodating, my go to for service and sales every time. More

by JOELBHEATER Verified Customer Verified Customer

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