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Lucas Newlan
Lucas Newlan at Shottenkirk Superstore
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Lucas Newlan

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.8
46 Reviews

I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4.8

46 Reviews

Write a Review

46 Reviews of Lucas Newlan

May 04, 2024

Dealership Rating
Employee Rating

They were always available when we had questions. Our salesman was wonderful to explain everything about the vehicle! He was great! More

by helm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates, Montel Timmons

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May 03, 2024

Dealership Rating
Employee Rating

Great Team. Very attentive to my needs and I got a great deal. Well Done! More

by RSOLIMANDO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer

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April 27, 2024

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Employee Rating

Pushed for purchase and refused to hold even with money down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck More

by KATIESHEETS90
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Brown

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April 27, 2024

Dealership Rating
Employee Rating

Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster

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Apr 29, 2024

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

March 26, 2024

Dealership Rating
Employee Rating

Matt and the whole team bent over backwards to get us the car we love!!! We will highly recommend this group to our friends. In fact we did 2 days ago! More

by Liv4evrpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Justin Yoder, Keith Foster, Matt Luers, Dylan Wilhelm, Alex Nguyen, Brent Harris, Montel Timmons

Helpful
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Mar 27, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 19, 2024

Dealership Rating
Employee Rating

Great sales team with a focus on the customer. I appreciate the friendly customer service and attention to detail. More

by Mallard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Brent Harris

Helpful
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Mar 20, 2024

Shottenkirk Superstore responded

Mallard, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

March 17, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. They worked with us to get us what we needed. More

by MIMI2JRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Dylan Wilhelm

Helpful
Report | Print
Mar 18, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

February 13, 2024

Dealership Rating
Employee Rating

Lucas was patient with us (being new to dealership purchasing). Also passionate about helping us find what we were looking for in a vehicle! He helped us understand the entire process along the way, i More

by GRIFFRUSSELL19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Feb 13, 2024

Shottenkirk Superstore responded

RUSSELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 10, 2024

Dealership Rating
Employee Rating

Great help, very accommodating and very polite to work with. Would recommend everyone shop there. More

by PRCR4LONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Joe Gates

Helpful
Report | Print
Feb 12, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

January 19, 2024

Dealership Rating
Employee Rating

The salesman was knowledgeable and friendly. Answered all questions I had. Overall they made the buying experience as pleasant and comfortable as possible. I would recommend them. More

by LAZARUSSC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Justin Yoder , Ephraim Twillie, 5 stars

Helpful
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Jan 23, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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