Louis Thompson III | Page 2

Absolutely fantastic! Great service and dealership. Friendly from the start, accommodated us when they knew we were coming in from out of town Great service and dealership. Friendly from the start, accommodated us when they knew we were coming in from out of town More

Helpful 1

Report | Print

Incredible customer service! If you are looking to step back in time when dealerships cared and gave the highest quality service, then look no further. You need to call Louis Tho If you are looking to step back in time when dealerships cared and gave the highest quality service, then look no further. You need to call Louis Thompson III at Jim Ellis Ford! Having shopped, researched, called a ridiculous number of dealerships, I had done my due diligence. I knew exactly what I was looking for both in my next vehicle and expected level of service. Louis and his team exceeded my expectations! My questions were answered quickly, directly, thoroughly, and respectfully. Louis provided exceptional communication and a personalized experience. He truly lives the Jim Ellis Mission to treat customers as family. I also want to thank Shaun and Andre for their prompt and courteous interactions. It is extremely refreshing to have a dealership call you back and follow-up. They worked with our unique, expedited timeline. The contract was not only transparent and honest, but we landed a great deal. This is the third vehicle I have owned and the first brand new vehicle purchased. Thank you, Louis and the Jim Ellis team for making our whole experience a cherished memory. Much appreciated. Keep letting your light shine! More

Helpful 2

Report | Print

Louis did a great job to make buying my F-150 as easy as possible possible More

Helpful 1

Report | Print

Louis was great to work with. I purchased a Mustang from out of state and the entire process was handled professionally and without a hitch. I would by from him again. I purchased a Mustang from out of state and the entire process was handled professionally and without a hitch. I would by from him again. More

Helpful 1

Report | Print

Very professional . Friendly. Made me feel good about my purchase. No pressure. Made my wife an I grate about everything 👍🏾 Friendly. Made me feel good about my purchase. No pressure. Made my wife an I grate about everything 👍🏾 More

Helpful 1

Report | Print

Just purchased a Ford Maverick XLT FX4 at Jim Ellis Ford and had the pleasure of working with Louis through the buying process. I originally reached out online and then corresponded through email with Louis and had the pleasure of working with Louis through the buying process. I originally reached out online and then corresponded through email with Louis. Louis answered all my questions and addressed concerns. I asked for and received a price work up. On that work sheet there were some items that gave me hesitation. I reached out to Louis with my concerns and he assured me he and the folks at Jim Ellis would work to make it right. We made the two hour drive down to Jim Ellis and Louis and the team at Jim Ellis certainly did work to make it right. In person negotiations were honest and up front and the entire team were professional. Sales manager Armen went out of his way twice to thank me for doing business with them. I also had the pleasure of working with Leon in finance. Again, a very professional interaction. I would not hesitate to look for vehicles again at Jim Ellis and work with Louis and Leon. More

Helpful 0

Report | Print

This is my 2d vehicle purchased from Jim Ellis Ford. Both times the staff were very friendly and pleasant to work with. Both times the staff were very friendly and pleasant to work with. More

Helpful 0

Report | Print

Great experience , love the truck , highly recomend. Come and see Louis and andre in finance Come and see Louis and andre in finance More

Helpful 0

Report | Print

Everything was great everyone was very nice will tell my friends about it loved it friends about it loved it More

Helpful 0

Report | Print

Louis Thompson This guy helped me buy a car very quickly, everyone please come see him. quickly, everyone please come see him. More

Helpful 1

Report | Print