Dealership Experience
3 yrs, 11 mos
Industry Experience
21 yrs
592 Reviews
Write a Review592 Reviews of Lorri Schofield
November 23, 2020
When I went to pick up my car and brought it home for the very first time. I heard the unbelievable loud noise in the back of my vehicle. I had contacted my seller Cameron that possibly this vehicle had a wh very first time. I heard the unbelievable loud noise in the back of my vehicle. I had contacted my seller Cameron that possibly this vehicle had a wheel bearing going. I was told it was part of your inspection policy and it was was not the wheel bearing. But when I picked up my vehicle it did not even have the correct inspection sticker for my birthday so this vehicle was not even looked at. I took the vehicle to my own mechanic he told me it was the wheel bearing and was very dangerous and could freeze up. I once again called my seller to tell them they told me they could look at it but wouldn’t guarantee that they would fix it they had to look at it and we would go from there I’m not traveling an hour back down there for not being guarantee that it’s going to be fixed. So I do not feel like I had a good experience with this company buying a car. Definitely would not about the vehicle if I knew it was a wheel bearing see where I have to dish out $570 right before the holidays does not make me happy. After I dished out $700 for the new bumper because the one you guys had on looked horrible. So I guess I would think twice if I ever thought about buying a car here again because I feel like I was done wrong and my car should’ve been fixed no questions asked. Even after my husband heard a sound when we test drove and he was told it was nothing it was just a car next to him so, More
Other Employees Tagged: Jay Trabucco, Dylan Gallagher , Cameron
November 19, 2020
The service team is great. I have been going their for a long time. Everyone is good people. I would recommend the team to many people. long time. Everyone is good people. I would recommend the team to many people. More
Other Employees Tagged: David Lee, Jay Trabucco, Donna Coppola, Dylan Gallagher
November 18, 2020
the service was great and the job they did was a good. i love that they clean inside and out, it always looks new when i leave. ty you all be safe... love that they clean inside and out, it always looks new when i leave. ty you all be safe... More
Other Employees Tagged: Dylan Gallagher
November 09, 2020
Always polite, courteous and most efficient at Werner Mazda, wouldn’t go anywhere else . Werner Mazda is always a pleasant experience, the staff never disappoint. Mazda, wouldn’t go anywhere else . Werner Mazda is always a pleasant experience, the staff never disappoint. More
Other Employees Tagged: Dylan Gallagher
November 06, 2020
They recommended replacing the entire transfer case, which was very expensive. I did not receive an explanation when I asked whether it would be possible to just replace the seal or gasket. I will now h which was very expensive. I did not receive an explanation when I asked whether it would be possible to just replace the seal or gasket. I will now have to visit another repair center to find out. More
Other Employees Tagged: Dylan Gallagher
November 04, 2020
Werner Mazda is and has always been a great dealership. Everyone is knowledgeable and very courteous. The service department always takes excellent care of my car. Everyone is knowledgeable and very courteous. The service department always takes excellent care of my car. More
Other Employees Tagged: Eric Werner, Donna Coppola, Dylan Gallagher
October 30, 2020
Great experience with patience and respect from the service representatives. I will recommend other customers to rely on the expertise at Werner Mazda in any future dealings. service representatives. I will recommend other customers to rely on the expertise at Werner Mazda in any future dealings. More
October 23, 2020
Quick oil change and tire rotation and it comes with car wash and vacuum. Free coffee or water, snack and wifi. Comfortable and clean. Friendly. wash and vacuum. Free coffee or water, snack and wifi. Comfortable and clean. Friendly. More
Other Employees Tagged: Cameron Landry
October 19, 2020
very friendly folks and quick service. I was disappointed after my last oil change, I had to return in 6 weeks d/t my oil light going on. I was told the techs probably didn't 'top off' the oil enough, that after my last oil change, I had to return in 6 weeks d/t my oil light going on. I was told the techs probably didn't 'top off' the oil enough, that is concerning. This experience went smoothly, at least thus far More
Other Employees Tagged: Dylan Gallagher
October 15, 2020
Very pleased every time i visit the dealership.They make Very pleased every time i visit the dealership. They make you feel like family.. couldn't be happier with their crew. Looking forward to my next Ma Very pleased every time i visit the dealership. They make you feel like family.. couldn't be happier with their crew. Looking forward to my next Mazda. More
Other Employees Tagged: Donna Coppola, Dylan Gallagher