Lorri Schofield | Page 58

As always, a quick check-in with my service order waiting for a signature, a comfy chair available in the waiting area, and prompt work. for a signature, a comfy chair available in the waiting area, and prompt work. More

by ronadams5a Verified Customer Verified Customer

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It was extremely convenient to get a rental car for several days of service. The stuff was very friendly and willing to explain details of required work several days of service. The stuff was very friendly and willing to explain details of required work More

by sova33 Verified Customer Verified Customer

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It was a great experience from start to finish. Everyone was polite and welcoming. I really enjoyed the video of the innards of my car. was polite and welcoming. I really enjoyed the video of the innards of my car. More

by gail8 Verified Customer Verified Customer

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Appreciate the great customer focused approach and that I don't have to worry about being pressured into getting unnecessary services added. Nice to not feel pressured into adding additional and expensive se don't have to worry about being pressured into getting unnecessary services added. Nice to not feel pressured into adding additional and expensive services that I don't need. More

by tonydee11 Verified Customer Verified Customer

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Thorough analysis of my vehicle with video link and excellent help in deciding the essential services needed. Coupon from website made the discounted cost seem very reasonable. excellent help in deciding the essential services needed. Coupon from website made the discounted cost seem very reasonable. More

by clayrob Verified Customer Verified Customer

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Pleasant, courteous, helpful, efficient. Lori provided excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! excellent customer service and went the extra mile to ensure all needs were met. I highly recommend Werner Mazda! More

by DavNH Verified Customer Verified Customer

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Dealing with Lorri Moore in the service dept. is always an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M an excellent experience. Her personality and professionalism always makes me feel very well taken care of every time I have dealt with her. Jim M More

by jim@prestigeab.com Verified Customer Verified Customer

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Big shout out to Werner Mazda. The service department and Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used i Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used in June 2019. This crack could've cost me out of pocket,but the service department determined the crack was likely to have been there prior to my purchasing the car. It looked as though someone had tried to fix it(wrongly). The sales manager agreed to cover the cost of having it repaired. Gave me a free loaner. Repaired it in a timely fashion. Kept me informed all along the process. Highly recommend. More

by ricksmith306 Verified Customer Verified Customer

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Excellent Service as always. Video of what was recommended for my car, Reasonable pricing and quick turn around. Great Experience all around. Looking forward to the next time the "wrench light com recommended for my car, Reasonable pricing and quick turn around. Great Experience all around. Looking forward to the next time the "wrench light comes on" More

by jmfortune Verified Customer Verified Customer

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Big shout out to Werner Mazda. The service department and Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used Sales manager stepped up big time. During the annual state inspection, a crack was found on the subframe. Now I bought this 2014 Chevy Equinox used in June 2019. This crack could've cost me out of pocket,but the service department determined the crack was likely to have been there prior to my purchasing the car. It looked as though someone had tried to fix it(wrongly). The sales manager agreed to cover the cost of having it repaired. Gave me a free loaner for the 3 days. Highly recommend Werner Mazda service and sales team. More

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