Lorri Aiono-Dimoff
Lorri Aiono-Dimoff at Heiser Toyota
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Lorri Aiono-Dimoff | Page 2

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Lorri Aiono-Dimoff

March 05, 2024

Dealership Rating
Employee Rating

Friendly, helpfull. They answered all our questions. They worked with us to reach the final price. More

by dpgrabow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Mar 05, 2024

Heiser Toyota responded

Thank you! Lorri and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 04, 2024

Dealership Rating
Employee Rating

Overall great Overall Lorri was genuine about helping us find the right car. She was not pushy or looking to make the sale. More

by jimmykavang
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Mar 04, 2024

Heiser Toyota responded

Jimmy, Thank you so much for choosing Heiser Toyota! Please let Lorri or our team know if we can be of any more assistance! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 01, 2024

Dealership Rating
Employee Rating

Al is a very kind caring and considerate employee that I have dealt with several times at Heiser Toyota. He really seems to go out of his way to make sure you’re taken care of and make sure you are happy wi More

by Valkyrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Al was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 29, 2024

Dealership Rating
Employee Rating

Lorri made it like I was dealing with a family member. I knew what I wanted before looking so I was ready to buy during the test drive but Lorri made it happen SO smoothly. She is truly a blessing to Heis More

by phliboy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Feb 29, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lorri and our team here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 16, 2024

Dealership Rating
Employee Rating

Lorri was outstanding. She knew what I was looking for and kept an eye out for me. She made the experience easy and comfortable. We are definitely returning to Heiser's an More

by bfidlin
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Feb 16, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

Feb 16, 2024

bfidlin responded

Awesome experience!!!

February 16, 2024

Dealership Rating
Employee Rating

If I could give no stars I would. Signed a contract over 10 months ago and not one update, they won't return phone calls and won't return deposit. More

by Martha
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Feb 19, 2024

Heiser Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

Feb 21, 2024

Martha responded

So I received this response "Heiser Toyota responded PRIVATELY on 2/19/24 12:21 PM We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jessica Phillips - General Manager 414-357-2100 " Privately messaged with my contact information and just like leaving a message at the dealership - CRICKETS.

February 14, 2024

Dealership Rating
Employee Rating

Lorri is super knowledgeable and always willing to go the extra mile. We loved working with her and would absolutely come back to buy another vehicle from her! More

by Brewcrew63
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff

Feb 15, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Lorri here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 04, 2024

Dealership Rating
Employee Rating

The team was extremely helpful, courteous and professional. Lorri whom sold me my car was very open about its condition. Which in today's used car market was above average. Most importantly we we More

by jareddmiller9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Colt Grandstaff

Feb 05, 2024

Heiser Toyota responded

Jared, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 18, 2024

Dealership Rating
Employee Rating

Great people and service! They did an out standing job. I recommend this dealership to all. More

by michellenaragon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Jan 19, 2024

Heiser Toyota responded

Michelle, Thank you so much for your excellent review! We are so glad that Lorri, Chad, and Jakub had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 09, 2023

Dealership Rating
Employee Rating

My first experience was over ten years ago and I enjoy the staff, and really appreciated Matt who works in the Service department and how he took his time to work with me for close to a month by providing More

by dedwards10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Heiser Toyota responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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