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Lorena Barker
Lorena Barker at Randall Reed's Planet Ford
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Lorena Barker | Page 12

Customer Service Drive Manager

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.7
114 Reviews
4.7

114 Reviews

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114 Reviews of Lorena Barker

August 15, 2019

Dealership Rating

Fixed a problem that another dealer did not. After taking the F-150 to a dealer closer to my house (twice) for an intermittent problem - I was told that since the problem wasn't noticed during th More

by PodEngineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Walter Vickers, Scott Morrison, Amanda Wade , Rosie Jones, Nick Lang, Brian Smith, John 'JT' Thomas

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Aug 19, 2019

Randall Reed's Planet Ford responded

Thank you for sharing your experience. We ae happy to read that our team was Abel to assist you with an issue that had been problematic for other dealerships. If you do ever need anything additional, please do let us know. We are always here and happy to help!

August 07, 2019

Dealership Rating
Employee Rating

Taking care of us I have been dealing with this service center since 2005. They always treat us with kindness. The job gets done in a timely manner. That is for taking More

by Cowboys 0406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Fuller , John 'JT' Thomas

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Aug 09, 2019

Randall Reed's Planet Ford responded

Wow! Thank you for choosing Planet Ford in Humble for 14 years. That is the best compliment we could hope for. We value you the opportunity to assist you and your kind feedback, Should you ever need anything additional, we're here to help!

May 16, 2019

Dealership Rating
Employee Rating

Maintenance Took care of everything. Realized they missed a recall and put us in a complimentary vehicle. Vehicle was fixed and ready to go same day. More

by Spiller1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John 'JT' Thomas

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May 16, 2019

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford in Humble. We are happy to hear that you had a great experience with our service department and we appreciate you taking the time to leave your 5-star review! Please let us know if you need anything else, we are always here to help.

July 09, 2017

Dealership Rating
Employee Rating

Ken Riely Ken, is a very good no nonsense helpful salesmen. When I come in for service he finds me an ensures I'm taken care of always. More

by Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken Riley, Manny Diaz

Helpful 1
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Jul 12, 2017

Randall Reed's Planet Ford responded

Thank you choosing Planet Ford in Humble. We're happy to read that Ken and our team always do a great job taking care of all of your automotive needs. Please do let us know if we can be of any further help down the road.

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