Amanda Wade

This is the first time I have used this service. They came and picked up my truck and brought it back to me. I actually had two trucks that needed warranty work done so they picked one up did the w They came and picked up my truck and brought it back to me. I actually had two trucks that needed warranty work done so they picked one up did the work brought it back and picked up the other one. The whole process was seemless. As far as I am from the dealer this was an awesome experience and a much needed service! Kelli always takes care of me. More

by STEVEGHILL7164 Verified Customer Verified Customer

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The service department always takes great care of me. Kelli is awesome! We were supposed to be waiting while work was completed. When it was discovered that we had a bigger issue Kelli found us a loaner Kelli is awesome! We were supposed to be waiting while work was completed. When it was discovered that we had a bigger issue Kelli found us a loaner to get my staff back on the road. More

by STEVEGHILL7164 Verified Customer Verified Customer

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The best experience I totally satisfied Great customer service Great maintenance service Very professional people I would definitely recommend them to my friends and family they deliver on the promise Th service Great maintenance service Very professional people I would definitely recommend them to my friends and family they deliver on the promise They made life a little easier for me and my wife thank you guys very much More

by jtscrawfish1 Verified Customer Verified Customer

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PROBLEMS ENCOUNTERED WERE SOLVED WITH SATISFACTION ON BOTH SIDES. WILL BE DOING BUSINESS WITH RANDAL REED GOING FORWARD. BOTH SIDES. WILL BE DOING BUSINESS WITH RANDAL REED GOING FORWARD. More

by edarnold5 Verified Customer Verified Customer

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did a good job, ok ok ok ok okok ok ok ok ok oko ok ok ok ok ok ok ok More

by LESANDIRMA Verified Customer Verified Customer

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Great Experience as usual! Kelli was ready for me when I arrived and got right back on the road. I was dropping off my Raptor and picked up my super duty. She had the super dut Kelli was ready for me when I arrived and got right back on the road. I was dropping off my Raptor and picked up my super duty. She had the super duty waiting in the service drive for me. Kelli, Amanda and Lorena all understand that my time is valuable. I have tried to go to the Ford dealership in Pearland and was told to just drop it off and that they would get to it when they could. They didn't care how many vehicles or that it was a business. It is worth the the time to drive to Humble because of the respect for my time. The last question in the survey should be omitted because I will never buy a vehicle from you again! More

by STEVEGHILL7164 Verified Customer Verified Customer

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Planet ford service department always takes care of me I will definitely be coming back will definitely be coming back More

by taguilar Verified Customer Verified Customer

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Excellent service by David and your team. thanks so much for all your help. great job thanks so much for all your help. great job More

by loud2222 Verified Customer Verified Customer

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Amanda Wade is a superstar…. She understands what customer service really means. Very well done. She understands what customer service really means. Very well done. More

by danny.wilson Verified Customer Verified Customer

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Kelli always takes care of me! I schedule time for the maintenance and she is always ready when we get there. Usually has us back on the road very quickly. The sales department I schedule time for the maintenance and she is always ready when we get there. Usually has us back on the road very quickly. The sales department could really take some lessons in how to handle customers from Kelli, Amanda and Lorena! These three ladies is the only reason that this location gets the maintenance on all of my vehicles! And I drive all of the way from Pearland, that should tell you something! More

by STEVEGHILL7164 Verified Customer Verified Customer

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