Logan Rich | Page 5

Exceptionally friendly and helpful. Logan was available and was clear about the process and next steps. Logan was available and was clear about the process and next steps. More

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The oil change, tire rotation and multi-point inspection were done promptly and in a timely manner. were done promptly and in a timely manner. More

by JERRY CAFARELLI Verified Customer Verified Customer

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Logan was extremely helpful. I had to bring my Jeep Cherokee Sport back twice. One was a recall issue and 2 days later, the problem came back. Logan took very good very good care I had to bring my Jeep Cherokee Sport back twice. One was a recall issue and 2 days later, the problem came back. Logan took very good very good care of us and even called two days later to make sure the Jeep was running fine. We did not have an appointment for either visit. My original appointment could not be attended due to my mom being in the hospital and diagnosed with cancer. Yet, Logan had my car done both times within 24 hours and made sure that I had a rental car. Two thumbs up to Logan and his great customer service!! More

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Everyone was extremely courteous and professional. They were conscientious of my time and offered a ride if I couldn’t wait at the dealership for the service to complete. They were conscientious of my time and offered a ride if I couldn’t wait at the dealership for the service to complete. More

by jvpittner Verified Customer Verified Customer

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Excellent Service. Logan was a very professional Service Rep. Waited on immediately and everything was taken care of in a little less than an hour. Awesome Job!!! Logan was a very professional Service Rep. Waited on immediately and everything was taken care of in a little less than an hour. Awesome Job!!! More

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Never Disappointed and everyone there is Awesome Logan Rich you are AWESOME! THANK YOU!! you were more concerned about how I was doing after just getting out of the hospital then my appointment you put my Rich you are AWESOME! THANK YOU!! you were more concerned about how I was doing after just getting out of the hospital then my appointment you put my well being first KUDOS you are greatly appreciated . I have and will continue to Recommend Klaben for a new vehicle or their service department More

by micheleweller Verified Customer Verified Customer

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Logan did a great job keeping me updated with everything. I appreciated the ease of picking up/dropping off the rental car I appreciated the ease of picking up/dropping off the rental car More

by mlkovach Verified Customer Verified Customer

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Had the best service through Logan. He took the time and patience to go over to all the work that needed done and after work was completed. Never have we had such great professional t He took the time and patience to go over to all the work that needed done and after work was completed. Never have we had such great professional treatment as he was with us. Thank you Logan! More

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Their service department has always been great. I pass 2 other jeep dealers (40 miles) to receive their better service, I pass 2 other jeep dealers (40 miles) to receive their better service, More

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Amanda was very helpful as was Logan. I’ve had to bring my used car in three times since buying it in May. I think Klaben was aware of issues and chose not to fix them. They contacted I’ve had to bring my used car in three times since buying it in May. I think Klaben was aware of issues and chose not to fix them. They contacted me and offered one month payment for my inconvenience. They really stepped up. More

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