Lisa Kilhefner
Lisa Kilhefner at Brilliance Subaru

Lisa Kilhefner | Page 7

Service Specialist

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Lisa Kilhefner

October 19, 2019

Dealership Rating
Employee Rating

Great Service Department. The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2019

Brilliance Subaru responded

Kelly, thank you very much for the 5 star review. Our team will work very hard to continue to exceed your expectations. Jim DaLuga General Manager

October 14, 2019

Dealership Rating
Employee Rating

Oil change, air filter change. Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push so More

by Chas123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Oct 30, 2019

Brilliance Subaru responded

Chas123, thank you very much for the 5 star review and comments regarding your service experience. Jim DaLuga General Manager

September 18, 2019

Dealership Rating
Employee Rating

Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a More

by John w/ Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2019

Brilliance Subaru responded

John, thank you very much for the 5 star review and feedback. I am happy to hear that you daughters' first new car purchase was a positive experience. I appreciate the business and hope to see you in for your first service appointment. Jim DaLuga General Manager

July 31, 2019

Dealership Rating
Employee Rating

basic maintenance done right I brought my car in for a simple oil change and tire rotation. I was shown two air filters that needed to be replaced and I agreed and the outside of More

by SubaruGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 19, 2019

Brilliance Subaru responded

Thank you very much for the review and feedback, I am happy to hear that you are satisfied with our service department. Jim DaLuga General Manager Brilliance Subaru

July 30, 2019

Dealership Rating
Employee Rating

Pleasant visit Staff were all very nice and accommodating; waiting area was large & clean; coffee, free WiFi and plenty of electrical outlets were bonuses:kept me up More

by RNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cashier

Aug 19, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review and your feedback. I am glad to hear that you are satisfied with our service department. See you next time! Jim DaLuga General Manager Brilliance Subaru

April 17, 2019

Dealership Rating
Employee Rating

Great Service! Always provide great service and easy to work with. They're very professional with helping you solve any issues you might have and make setting up app More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Adam Mennella

Apr 27, 2019

Brilliance Subaru responded

Alex, thank you very much for taking time to write a review. I appreciate your business. See you next time! Jim DaLuga General Manager

...
7

Dealership Inventory (217 Vehicles)

new 2024 Subaru Outback car, priced at $33,258
2024 Subaru Outback
new
Red exterior
CVT Lineartronic
AWD
new 2024 Subaru Crosstrek car, priced at $30,935
2024 Subaru Crosstrek
new
Gray exterior
Lineartronic CVT
AWD
new 2024 Subaru Forester car, priced at $35,760
2024 Subaru Forester
new
Gray exterior
Lineartronic CVT
AWD
2024 Subaru Outback
new
Gray exterior
CVT Lineartronic
AWD
new 2024 Subaru Impreza car, priced at $27,235
2024 Subaru Impreza
new
Blue exterior
CVT Lineartronic
AWD
new 2024 Subaru Forester car, priced at $35,828
2024 Subaru Forester
new
Black exterior
Lineartronic CVT
AWD