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Lisa Chea
Lisa Chea at Rallye Motors
Refer Me

Lisa Chea

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
183 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

21 yrs

4.7

183 Reviews

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183 Reviews of Lisa Chea

May 06, 2024

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Employee Rating

Service was fair not excellent Staff is friendly. But the problems were not fixed to my satisfaction. More

by BEJITJOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramiro Milian, Katie Lyons

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May 06, 2024

Rallye Motors responded

Thank you for sharing your feedback. At Rallye Motors, we aim for excellence in every aspect of our service, and we're disappointed to learn that we fell short of your expectations this time. Our team is dedicated to addressing all concerns thoroughly and ensuring our customers' satisfaction. We apologize for any inconvenience caused and would like to discuss your experience further to find a resolution. Please feel free to contact me directly at 516-801-2955 - Paul Hartmann, Service Manager, Rallye Motors.

May 06, 2024

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Employee Rating

Katie Lyons was very helpful and did everything she can to help expedite the return of the vehicle in time. I would recommend to all your customers More

by SURESH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

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May 07, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear that Katie Lyons provided helpful assistance and worked to expedite the return of your vehicle on time. Your recommendation means a lot to us. If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your business!

April 25, 2024

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Employee Rating

Always a pleasure. Evan is probably the best sales person I have ever came across in car market. It is a please making a deal with Evan. More

by kushank Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons, Evan Marro

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Apr 26, 2024

Rallye Motors responded

Thank you for your feedback! We're thrilled to hear that Evan provided you with exceptional service and made your car-buying experience a pleasure. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing us!

April 21, 2024

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Employee Rating

Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Rob Carlson, Patrick Ripley, Sarah Valle

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Apr 29, 2024

Rallye Motors responded

We apologize for the inconvenience, but it seems that we're unable to locate you in our system. Could you please provide us with additional information such as full name and time of visit? We're here to assist you.

April 07, 2024

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Employee Rating

It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you More

by MASHRIQILAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Rob Carlson, Patrick Ripley, Sarah Valle

Helpful
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Apr 07, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Jerry Sherry as well.

March 23, 2024

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Employee Rating

Excellent communication and service provided by Rallye Motors . My vehicle was on time as promised. More

by MRIOS0351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson

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Mar 23, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 19, 2024

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Employee Rating

Excellent customer service, sales and service are both outstanding, will definitely recommend it to friends and family More

by TANCAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vincent LaRosa, Ramiro Milian

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Mar 20, 2024

Rallye Motors responded

We are so glad to hear that our team provided you with a 5-star experience. Thanks for your feedback!

February 03, 2024

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Employee Rating

This was my sixth GLS450 so it should speak for itself. Dave Banco is not only a salesman he is more than that. The pick, the transaction was smooth fast and good. I will be back for another one in 3 years More

by ORI_COHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Banco, Anthony Galtieri, Stephen Augustine, Katie Lyons, Diana Chuisano

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Feb 04, 2024

Rallye Motors responded

It is a pleasure to hear that Dave Banco provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

January 11, 2024

Dealership Rating
Employee Rating

Very professional, respectful, and courteous. Will recommend to anyone. Great to have a loaner. Happy all around. More

by BOBR49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 12, 2024

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that our service team was so helpful with your needs.

January 10, 2024

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Employee Rating

great service, quick turnaround. Guys in service are great, I would not go anywhere else. More

by GREG@MIDISLANDCOLLISION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Rob Carlson, Patrick Ripley, Sarah Valle

Helpful
Report | Print
Jan 10, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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