106 Reviews
Write a Review106 Reviews of Linda Gonzalez
April 30, 2024
HCJ has always provided exceptional service! I not only purchased my vehicle there but also service there as well! I not only purchased my vehicle there but also service there as well! More
Other Employees Tagged: Melissa Morla, James Thompson, Brandon Ortega, Neyma Cuello, Miguel Moreno, Alex Almeido
May 15, 2023
Thank you for addressing my concerns with my jeep and making the repairs in a timely manner. I appreciate the service manager for personally stepping in to make sure my Jeep’s needs were met. My servic making the repairs in a timely manner. I appreciate the service manager for personally stepping in to make sure my Jeep’s needs were met. My service advisor even enlightened me on a the oil change deal which will save me money in the long term. I’m very happy with the results from Hollywood Jeep thank you More
Other Employees Tagged: Brandon Ortega, Neyma Cuello, Hensley Bennett, Miguel Moreno, Christian Perez , Jena Carr, Sal Guido, Helen Marcusky, Neyma Cuello
February 06, 2023
Excelente trato , buena comunicación,buen servicio especializado y gran equipo de trabajo muy satisfecha gracias especializado y gran equipo de trabajo muy satisfecha gracias More
Other Employees Tagged: Allison Gilliland , Roni Dreszer
September 23, 2022
I was at the service area for oil change and tire rotation. The initial contact was quick paperwork was completed in after a short time the vehicle was finished. During my way I was offered a bottle rotation. The initial contact was quick paperwork was completed in after a short time the vehicle was finished. During my way I was offered a bottle of water. Everyone was friendly and professional and quick. Great service. 👍 More
Other Employees Tagged: Melissa Morla , Bill Garcia, Jose Hernandez, Helen Marcusky, Rick Ogle
September 17, 2022
I love this place! !! Every time I come in the service team is amazing. The staff is superb and the work is always done efficiently. !! Every time I come in the service team is amazing. The staff is superb and the work is always done efficiently. More
Other Employees Tagged: Melissa Morla , Bill Garcia, Jose Hernandez, Rick Ogle
September 15, 2022
I felt that your dealership cheated us will never go a gain. Bought new car had it less then 2000 miles and the tire exploded. You obviously don’t stand behind your product never by again from this chop s gain. Bought new car had it less then 2000 miles and the tire exploded. You obviously don’t stand behind your product never by again from this chop shop and will tell all my friends not to do business with your company. More
Other Employees Tagged: Melissa Morla , Bill Garcia, Jose Hernandez, Helen Marcusky, Rick Ogle
September 10, 2022
The worst experience of my life. I called two weeks ago to buy a part a shifting cable for my Dodge Dart 2013. They said it 186$ I said ok to pick but then they said the part is in r I called two weeks ago to buy a part a shifting cable for my Dodge Dart 2013. They said it 186$ I said ok to pick but then they said the part is in recall for my car . I asked my car is rebuilt title and they said no problem just bring the car and they replace it for free . So I took my care Saturday in the morning it supposed to be couple hours work but it didn’t happened I called several times and I couldn’t connect with any body so I left several messages. I decide to go there and I guy check my case and said that my car was on hood pending the part and the cable wasn’t in recall and it was going to cost me 809$ but when I checked the estimate it was the cable that called previously. They said the recall was the bushing ( I replace the bushing previously) so I left my car then the manager Mr Garcia called me and said that it was going to contact Chrysler so I went to pick my car and when I arrived they said that I have to pay 810$ for the replacement 186$ and 540$ for labor. I was very disappointed with poor communication from your staff and manager meeting car was there for almost two week so need to get a car from a friend meanwhile. The part which it really bother me is I call to buy the cable which they confirmed was a recall and the I waste 2 weeks and 810$ invoice 604943 Custumer 950855 I don’t supposed to paid for this invoice bc I was lied or miss communication from the beginning please contact me at 3522265283 More
Other Employees Tagged: Melissa Morla , Bill Garcia, Jose Hernandez, Helen Marcusky, Rick Ogle, Jena Jean Carr
August 30, 2022
Quick, efficient and professional service. It’s always a pleasure having my vehicle serviced here It’s always a pleasure having my vehicle serviced here More
Other Employees Tagged: Melissa Morla , Bill Garcia, Jose Hernandez, Helen Marcusky, Rick Ogle
August 30, 2022
Good customer services consistently meeting customers' expectations. quick, easy, personalized, and empathetic. Companies that deliver excellent customer service take the time needed to understand the ne expectations. quick, easy, personalized, and empathetic. Companies that deliver excellent customer service take the time needed to understand the needs of their unique customer base More
Other Employees Tagged: Melissa Morla , Bill Garcia, Jose Hernandez, Helen Marcusky, Rick Ogle
August 28, 2022
Jose always goes above and beyond to help me get my cars back on the road :) back on the road :) More
Other Employees Tagged: Melissa Morla , Bill Garcia, Jose Hernandez, Helen Marcusky, Rick Ogle