Linda Gonzalez | Page 2

The worst experience of my life. I called two weeks ago to buy a part a shifting cable for my Dodge Dart 2013. They said it 186$ I said ok to pick but then they said the part is in r I called two weeks ago to buy a part a shifting cable for my Dodge Dart 2013. They said it 186$ I said ok to pick but then they said the part is in recall for my car . I asked my car is rebuilt title and they said no problem just bring the car and they replace it for free . So I took my care Saturday in the morning it supposed to be couple hours work but it didn’t happened I called several times and I couldn’t connect with any body so I left several messages. I decide to go there and I guy check my case and said that my car was on hood pending the part and the cable wasn’t in recall and it was going to cost me 809$ but when I checked the estimate it was the cable that called previously. They said the recall was the bushing ( I replace the bushing previously) so I left my car then the manager Mr Garcia called me and said that it was going to contact Chrysler so I went to pick my car and when I arrived they said that I have to pay 810$ for the replacement 186$ and 540$ for labor. I was very disappointed with poor communication from your staff and manager meeting car was there for almost two week so need to get a car from a friend meanwhile. The part which it really bother me is I call to buy the cable which they confirmed was a recall and the I waste 2 weeks and 810$ invoice 604943 Custumer 950855 I don’t supposed to paid for this invoice bc I was lied or miss communication from the beginning please contact me at 3522265283 More

by Eddie Verified Customer Verified Customer

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Quick, efficient and professional service. It’s always a pleasure having my vehicle serviced here It’s always a pleasure having my vehicle serviced here More

by QUEENMARYXOXO Verified Customer Verified Customer

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Good customer services consistently meeting customers' expectations. quick, easy, personalized, and empathetic. Companies that deliver excellent customer service take the time needed to understand the ne expectations. quick, easy, personalized, and empathetic. Companies that deliver excellent customer service take the time needed to understand the needs of their unique customer base More

by jaygedeus Verified Customer Verified Customer

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Jose always goes above and beyond to help me get my cars back on the road :) back on the road :) More

by nick.woods Verified Customer Verified Customer

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They were friendly fast and informative. Will go back again. Later s s s s Will go back again. Later s s s s More

by nigelandeliana Verified Customer Verified Customer

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The service crew are always kind and courteous and very helpful. I appreciate most their honesty in assessing any repairs that need to be done. helpful. I appreciate most their honesty in assessing any repairs that need to be done. More

by hugh1989 Verified Customer Verified Customer

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Excellent customer service and understand the needs that customers have. The service was fast and all the time they were present to keep me inform. customers have. The service was fast and all the time they were present to keep me inform. More

by rcepeda Verified Customer Verified Customer

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This dealership has always been reliable. Never have to worry about misinformation. They are prompt and efficient. Never have to worry about misinformation. They are prompt and efficient. More

by WANDA12571 Verified Customer Verified Customer

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Fastest oil change i have had from a dealership. Service Dept. staff and cashier very pleasant. Service Dept. staff and cashier very pleasant. More

by mschan49 Verified Customer Verified Customer

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The staff was very friendly and efficient to help me with my car and maintenance. Enjoy coming here my car and maintenance. Enjoy coming here More

by liztorres22195 Verified Customer Verified Customer

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