Leon Travis | Page 13

For reference, I rate my previous vehicle-buying experiences at dealerships other than Criswell as good. However, my experience thus far with Criswell is EXCELLENT. Customer service is clearly a pri experiences at dealerships other than Criswell as good. However, my experience thus far with Criswell is EXCELLENT. Customer service is clearly a priority at this location. I dealt with Leon Travis. He treated me with respect and patience. I started my purchasing experience with the Jeep Patriot in mind. Leon never once tried to push me toward a different vehicle or extra features. Even after I transitioned to purchasing a Jeep Wrangler, he always worked to answer my questions in detail. As I'm a first time Wrangler buyer, he also asked thoughtful questions regarding my own preferences and plans for a Wrangler. These questions and their answers greatly influenced my model selection. Based on my market research, Leon quoted me fair prices for both my trade in and new Wrangler without any haggling. Even after placing an order for a Wrangler, Leon Travis and Sam Hall worked diligently to make last minute changes to my vehicle options and never once showed signs of frustration. Really, they demonstrated extraordinary dedication to pleasing their customers. If you are looking to buy a Jeep in the metro DC area, I highly recommend this team. More

Helpful 0

Report | Print

This was not our first car buying experience but it was definitely the BEST! Leon Travis was extremely knowledgeable and patient. He was truly amazing! We visited multiple dealers prior to our purchase. Cr definitely the BEST! Leon Travis was extremely knowledgeable and patient. He was truly amazing! We visited multiple dealers prior to our purchase. Criswell was the first to make us feel at ease/comfortable with the car buying experience thanks to Leon. They were responsive and approachable. Leon's follow through can not be compared. Dan in finance also worked really hard to get payments where we wanted them. We love our new Jeep! Thank you Criswell team, our new car buying home. More

Helpful 0

Report | Print

All dealership employees that assisted me were very courteous and helpful. My past new car buying experiences were usually very frustrating and often unpleasant - at the end I was usually just glad it courteous and helpful. My past new car buying experiences were usually very frustrating and often unpleasant - at the end I was usually just glad it was over. The dealership and the salesperson (Leon Travis) that assisted my wife and I at Criswell CJD made the whole buying process a pleasant experience. The salesperson worked hard to meet our needs/requirements without trying to steer us to other vehicles. He did not try to push or rush us to make a decision or purchase a vehicle. More

Helpful 0

Report | Print

We had a great experience working with Leon. He was courteous, helpful and took the time to show us different vehicles. He returned our calls and emails on time and gave us different options available courteous, helpful and took the time to show us different vehicles. He returned our calls and emails on time and gave us different options available to us. Overall, a great experience doing business with Leon. More

Helpful 0

Report | Print

Leon Travis is a fantastic sales person to work with. Very knowledgeable about the vehicles, No pressure sales tactics. He was a no nonsense type of guy that makes the car buying experience a pleasure. Very knowledgeable about the vehicles, No pressure sales tactics. He was a no nonsense type of guy that makes the car buying experience a pleasure. More

Helpful 0

Report | Print

Thanks Leon for listening to what we wanted and helping us through the purchasing process. My husband and I enjoyed working with you. Thank you for all your help and expertise! Stacey & Andrew us through the purchasing process. My husband and I enjoyed working with you. Thank you for all your help and expertise! Stacey & Andrew More

Helpful 0

Report | Print

Very friendly and helpful employees. All were very knowledgeable in their respective fields from sales to finance. Not having purchased a new vehicle in nearly ten years, I was apprehensive at first knowledgeable in their respective fields from sales to finance. Not having purchased a new vehicle in nearly ten years, I was apprehensive at first with regards to aggressive sales personnel. All the sales people at Criswell were extremely helpful and informative as opposed to being pushy or demanding. I was provided with informative details with regards to my inquiries about the models of Jeep Cherokee that I was interested in and allowed to make my own informed decisions about purchase without undue pressure. After several trips and test drives at Criswell, I selected a model for purchase and believe I received a very fair price as well as being treated with the utmost respect and dignity throughout the process. I would definitely recommend this dealership to anyone interested in purchasing a new vehicle from their inventory. More

Helpful 0

Report | Print

Leon was a great help in my choice here to purchase the Dodge Charger. He was very informative about the car. in fact everyone so far has been great. Dodge Charger. He was very informative about the car. in fact everyone so far has been great. More

Helpful 0

Report | Print

Walked in looking for a 2013 Dodge Dart. Had been having a hard time finding one with a manual transmission. Sat down with Leon, told him what i was looking for and what i could handel money wise. He did th a hard time finding one with a manual transmission. Sat down with Leon, told him what i was looking for and what i could handel money wise. He did the research and luckly we found one. He worked with me from start to finish. Very nice and easy going. Made the whole process easy and unstressful. A great sales consultant (i have finaced 4 cars now, this was the best buying process ive had, overall). More

Helpful 0

Report | Print

Leon were very patient, stayed after normal work schedule to help us out with the purchase of new Dodge. He had good knowledge and very friendly. Over experience were very good. Could always have wished for to help us out with the purchase of new Dodge. He had good knowledge and very friendly. Over experience were very good. Could always have wished for a better price but timing of purchase were maybe not on our side. More

Helpful 0

Report | Print