Lauren Farthing | Page 19

The manager and the service rep had great customer service. The problem is with the dealership. The service has gone downhill since we bought the car. I consider this car a money pit. Always has probl service. The problem is with the dealership. The service has gone downhill since we bought the car. I consider this car a money pit. Always has problems. Almost as if we bought a lemon. Never peace of mind when driving this car. More

by eagim Verified Customer Verified Customer

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Very quick repair. Great service! I was kept informed of service progress by service representative and link. Everyone made it a pleasant experience which helped immensely. of service progress by service representative and link. Everyone made it a pleasant experience which helped immensely. More

by GRABEPC Verified Customer Verified Customer

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They communicating skills are not good at all by meaning not letting a customer know what to expect and how long it may takes to fix the problem. They do not treat our customers the same I’ve seen this wit not letting a customer know what to expect and how long it may takes to fix the problem. They do not treat our customers the same I’ve seen this with my own eyes More

by MONICA2211 Verified Customer Verified Customer

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Great customer service! They called and gave me updates every day or so. everything was fixed in a timely manner. they did a great job! every day or so. everything was fixed in a timely manner. they did a great job! More

by moodyk Verified Customer Verified Customer

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Above and beyond service, excellent communication by incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. More

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The service was excellent; however, I don't think it really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Espe really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Especially, given a ride home and then the pickup. Thanks! More

by hinton.LENORA Verified Customer Verified Customer

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Great dealership, friendly staff. And most of all a clean waiting area. Timely waiting period. I have been a loyal customer for several years. By waiting area. Timely waiting period. I have been a loyal customer for several years. By More

by REEREE20 Verified Customer Verified Customer

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Excellent quality work but no military discount and they asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes dealers. I felt like I was being financially abused in the service department as I am 80 years old and can’t afford to be financially exploited. More

by JAYBYRDCARROLL Verified Customer Verified Customer

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Since dealing with Mercedes of Columbus I had good service. The service department is alway courteous and willing to resolve my issue. Very good service. service. The service department is alway courteous and willing to resolve my issue. Very good service. More

by emitbsam Verified Customer Verified Customer

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