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Nadie Martin
Refer Me
66 Reviews
Dealership Experience
21 yrs, 3 mos
66 Reviews
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66 Reviews of Nadie Martin
March 21, 2024
I recently had to get my sunroof replaced at Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expec Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expectations. First and foremost, the staff at the service department were extremely friendly and welcoming. They greeted me with a smile and made me feel like a valued customer. They were also very knowledgeable and were able to answer all of my questions and concerns about my car. The waiting area was clean and comfortable, with complimentary waters available. The service department also had a shuttle service available for those who needed to leave their car for an extended period of time. I was pleasantly surprised by the speed and efficiency of the service. What impressed me the most was the honesty and transparency of the service department. They didn't try to upsell me on unnecessary services or repairs, which I have experienced at other dealerships. Instead, they were upfront about the cost and provided me with options to fit my budget. Overall, I highly recommend the service department at this car dealership. They provide exceptional customer service, have a knowledgeable and friendly staff, and offer efficient and honest service. I will definitely be returning for all of my future car maintenance needs. More
by Richierich
Other Employees Tagged: Lizzy Spitzmiller, Lauren Farthing, Jessica Clayton, Rachelle Pennington, Haley McDonald, Raul Navarro
Helpful 
March 15, 2024
Ernest was an Amazing Salesman and I definitely would do business with him again. Patience....He listened and delivered excellent customer service even on the follow up. business with him again. Patience....He listened and delivered excellent customer service even on the follow up. More
by Thomas D Chatman II
Verified CustomerOther Employees Tagged: Malcolm Waller, Earnest Jenkins
January 20, 2024
Haley is top notch! Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. Always pleasant, helpful, informative and communicative! I feel reassured either her as our service advisor. More
by tandjwynn
Other Employees Tagged: Richard Joyner, Debi Lewis, Lizzy Spitzmiller, Rachelle Pennington, Haley McDonald
January 04, 2024
Great customer service; timely support and gave detailed explanation of services to be performed by mechanic. explanation of services to be performed by mechanic. More
by thigpenwill
Other Employees Tagged: Lizzy Spitzmiller, Lauren Farthing, Rachelle Pennington , C4 analytics
November 21, 2023
Great staff. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. Very professional and friendly staff. I would recommend them to anyone looking for a vehicle. More
by pamela_chitty
Other Employees Tagged: Malcolm Waller, Lauren Farthing
October 21, 2023
My service at Columbus’Mercedes were great. I have received nothing but the best service. I have received nothing but the best service. More
by REESE6363
Other Employees Tagged: Richard Joyner, Debi Lewis, Lizzy Spitzmiller, Lauren Farthing, Jessica Clayton, Rachelle Pennington, Haley McDonald, Raul Navarro , RJ Campbell
August 01, 2023
August 1, 2023, I had an 8:00 appt to replace a tire. It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needl It is now 1:18pm and my vehicle has not been looked. When I arrived I was informed the service managers and technicians are in a lunch meeting. Needless to say, we dropped the vehicle off at 5pm the day before. This is unacceptable and for sure not the standards nor the integrity of the company. Sadly it is my first visit and very well could be my last!!! UNACCEPTABLE……5 1/2 hours and my vehicle hasn’t been looked at, don’t forget I had an 8:00am appointment More
by Bad business
Other Employees Tagged: Richard Joyner, Debi Lewis, Robert Weihl, Brittany Whatley, Lauren Farthing, Jessica Clayton , Bad Business
May 30, 2023
Excellent service in every aspect . Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service Been client for 20 years ! Outstanding. Dealership and Personnel in every area of car care and service More
by 19Mathews
Other Employees Tagged: Richard Joyner, Debi Lewis, Lauren Farthing, Jessica Clayton, Rachelle Pennington , RJ Campbell
May 13, 2023
Always working to make customers satisfied and happy. If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done al If I had an issue, they are going to do everything to make it right. I purchased my vehicle in 2015 from Mercedes Benz of Columbus. They have done all of my services since. I still have the same vehicle in 2023 and they continue to service my car. The customer service is excellent!!! More
by LAKESHIATAYLOR.LT
Other Employees Tagged: Richard Joyner, Lizzy Spitzmiller, Rachelle Pennington, Haley McDonald , RJ Campbell
May 04, 2023
Advisors in service were exceptional. They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous poten They were knowledgeable, paid attention to detail, and were responsive to my requests. The mechanic was very helpful in explaining the numerous potential items that may have caused my vehicle issue. More
by jimjw723
Other Employees Tagged: Debi Lewis, Lizzy Spitzmiller , RJ Campbell
Dealership Inventory (191 Vehicles)
2024 Mercedes-Benz AMG GT 53
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
