Kris Musgrove | Page 2

The person who wrote up my car, put the wrong info in the system. A 60,000 mile service shouldn't cost over $900. I will never do business with this Dealership again. system. A 60,000 mile service shouldn't cost over $900. I will never do business with this Dealership again. More

by RACHEL.WATTS Verified Customer Verified Customer

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Kristian Was awesome guy took care of my car and provide me all the information I need was quick and professional me all the information I need was quick and professional More

by Mohamad ELdali Verified Customer Verified Customer

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I went in to get a diagnostic for my car. (Pretty sure there was something going on with my timing belt or transmission) After they took my car, they said they wont do the diagnostic without (Pretty sure there was something going on with my timing belt or transmission) After they took my car, they said they wont do the diagnostic without repairing something on my steering wheel (nothing that i needed done). They would not return the car unless i payed for at least the diagnostic fee (which they did not even diagnose). Also, my sunglasses were stolen More

by carsbern Verified Customer Verified Customer

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I brought my car in for an oil change. Realized I was due for a big checkup and I also had a recall to deal with. I was quoted 3-3 1/2 hours. To my surprise my car was ready in 2 hours! Realized I was due for a big checkup and I also had a recall to deal with. I was quoted 3-3 1/2 hours. To my surprise my car was ready in 2 hours! More

by SHEPARDREBECCA Verified Customer Verified Customer

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Quality customer care and service from the service team. Mark and Kris, you two were exceptional! Thanks again. Mark and Kris, you two were exceptional! Thanks again. More

by LB Verified Customer Verified Customer

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Starting with the General mgr then. Diane they always treat me professional , like family! Awesome Diane they always treat me professional , like family! Awesome More

by Pevaughn23 Verified Customer Verified Customer

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I’ve had my Kia for 9 years now I bought it from Kia off Thornton rd Douglasville as the years passed by I didn’t like the service anymore so I chose to come to Kia Kennesaw and when I say I made one of the Thornton rd Douglasville as the years passed by I didn’t like the service anymore so I chose to come to Kia Kennesaw and when I say I made one of the best decisions of my life! Everyone was so nice and super helpful with my busy 1 year old son I felt so welcomed and like everyone already knew me idc how far I have to drive Jim Ellis Kia of Kennesaw has gained a new customer thank you all for your help patience and great customer service I haven’t felt that in along time in a dealership! More

by Shona P. Verified Customer Verified Customer

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I took my car to Kia for an oil change and 19 days later my car had a oil leak and my oil was low and black I had to take my car back twice and I was told I had to drive my car 500 miles than bring it back my car had a oil leak and my oil was low and black I had to take my car back twice and I was told I had to drive my car 500 miles than bring it back I had to take it back the next day after they looked at it and then they tells me I have to pay $437 and I know for a fact they messed my car UP …….. More

by austell2675 Verified Customer Verified Customer

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Very convenient to schedule appointments online. They took my car at my appointment time and told me what was needed next. My representative was super polite and professional. They took my car at my appointment time and told me what was needed next. My representative was super polite and professional. More

by TRACEY.THRASHER44 Verified Customer Verified Customer

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I had a great experience, thr service writer was polite and attentive. My issue was address and completed in a timely manner. Chris was great and attentive. My issue was address and completed in a timely manner. Chris was great More

by Michael.jolly50 Verified Customer Verified Customer

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