Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw
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Kris Musgrove

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
134 Reviews
4.6

134 Reviews

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134 Reviews of Kris Musgrove

May 05, 2024

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Employee Rating

I brought my car in for an oil change. Realized I was due for a big checkup and I also had a recall to deal with. I was quoted 3-3 1/2 hours. To my surprise my car was ready in 2 hours! More

by SHEPARDREBECCA
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2024

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Starting with the General mgr then. Diane they always treat me professional , like family! Awesome More

by Pevaughn23
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Recommend Dealer
Yes

Other Employees Tagged: Diana Bell

May 04, 2024

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Quality customer care and service from the service team. Mark and Kris, you two were exceptional! Thanks again. More

by LB
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Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

May 01, 2024

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I’ve had my Kia for 9 years now I bought it from Kia off Thornton rd Douglasville as the years passed by I didn’t like the service anymore so I chose to come to Kia Kennesaw and when I say I made one of the More

by Shona P.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diana Bell

May 02, 2024

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 30, 2024

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I took my car to Kia for an oil change and 19 days later my car had a oil leak and my oil was low and black I had to take my car back twice and I was told I had to drive my car 500 miles than bring it back More

by austell2675
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Diana Bell, Sam Stewart

April 27, 2024

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Very convenient to schedule appointments online. They took my car at my appointment time and told me what was needed next. My representative was super polite and professional. More

by TRACEY.THRASHER44
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Recommend Dealer
Yes
Apr 29, 2024

Jim Ellis Kia of Kennesaw responded

Hello, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 24, 2024

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I had a great experience, thr service writer was polite and attentive. My issue was address and completed in a timely manner. Chris was great More

by Michael.jolly50
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 27, 2024

Jim Ellis Kia of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Kia of Kennesaw. Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2024

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Kris was great and took care of all my needs. The service center was clean and the waiting room was inviting. More

by SCHRAMX4
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2024

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

April 16, 2024

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Employee Rating

Kris was very friendly and got me in earlier than my appointment time. Was helpful with knowing what to expect. More

by stacyvo
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Recommend Dealer
Yes
Apr 18, 2024

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 16, 2024

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Employee Rating

Great quick service with a friendly and helpful staff. I enjoy the videos from the techs and transparency throughout the whole service process. More

by katevarbuckle
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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