Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw
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Kris Musgrove | Page 14

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.6
143 Reviews
4.6

143 Reviews

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143 Reviews of Kris Musgrove

March 15, 2023

Dealership Rating
Employee Rating

This was my first time visiting this location. Everyone was very nice and helpful. Great service! More

by Cece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Mark Kerkoski, Sam Stewart, Phil Joyce , Michael Garrabrant, Tommy Wallis

Mar 16, 2023

Jim Ellis Kia of Kennesaw responded

Cece, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 02, 2023

Dealership Rating
Employee Rating

Kris in service was very good and kept me a informed on the progress of my maintenance. It is a very nice facility with a nice waiting area free snacks and coffee. This is the second car I've had purchased More

by OCONNOR.KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kris was such a great help! Thanks again for your business and kind words. Take care!

March 02, 2023

Dealership Rating
Employee Rating

Went in for 5000 mile service plus a quality audit of the drive train requested by Kia. Everyone with whom I interacted was professional and friendly. Communication during my visit was great. More

by CHARLI.P.BRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and recommendation. Take care!

February 24, 2023

Dealership Rating
Employee Rating

Overall, I would highly recommend Jim Ellis to anyone looking for quality car service. The staff is top-notch, the prices are fair, and the work is always done to the highest standard. I will definitely More

by jazzseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Stewart

Feb 27, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could provide a great experience! Thanks again for your business, and we hope to see you next visit. Take care!

February 23, 2023

Dealership Rating
Employee Rating

Great dealership with great people, would definitely recommend. When you go into service, always ask for Mark, he will get you taken care of More

by UnknownUser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words. Take care!

February 21, 2023

Dealership Rating
Employee Rating

I have an issue with the molding over the windows and I was told 2 months ago that this would be taken care of . It hasn’t been taken care of . Me and my company that bought this car is very disappointed i More

by billy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Mark Kerkoski, Phil Joyce , Michael Garrabrant, Tommy Wallis

Feb 21, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, we truly appreciate it. We are disappointed to hear about the experience you've described and we apologize for any inconvenience this may have caused you. I am unable to pull you up in our system, but please reach out to our team via the information below regarding your recent visit. We look forward to hearing from you. Best regards. Sam Stewart, Service Manager sams@jimellis.com

Feb 21, 2023

billy47 responded

The reason you can’t find me in the system is because no one did anything each time I made contact except tell me what I wanted to hear to get rid of me.

February 15, 2023

Dealership Rating
Employee Rating

Great service, friendly staff, quick response. My entire experience here was amazing! I came here from another dealership who treated me very poorly and did some shady things. I am so happy to hav More

by Brittany.shratter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Mark Kerkoski, Sam Stewart, Phil Joyce , Michael Garrabrant, Tommy Wallis

Feb 15, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 15, 2023

Dealership Rating
Employee Rating

Always a pleasant experience. Friendly employees are very helpful. I have nothing else to add More

by thehalls1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 15, 2023

Dealership Rating
Employee Rating

I took my telluride in for service. they changed my oil checked out car. It took about a hour and a half.I was pleased with the service! More

by WA4TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell , Michael Garrabrant

Feb 15, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 10, 2023

Dealership Rating
Employee Rating

Service was good person was understanding and listen. Well explain everything understand number was happy More

by PHILLIPSE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

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