Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns
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Kris Gaerlan | Page 28

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
281 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

20 yrs, 1 mo

Industry Experience

26 yrs, 5 mos

Employee Video

5.0

281 Reviews

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281 Reviews of Kris Gaerlan

February 07, 2015

Dealership Rating

A Class act! Hard to Beat! Quality used vehicles of all makes and fair prices, with customer service not found anywhere else I looked, including new dealerships, w More

by tonyadcock808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anna Gutierrez, Ken Purnell

January 21, 2015

Dealership Rating

JUST STAY AWAY!!!! With all the dealerships that are around I landed at this f****bull***t place that are full of lies... It's been 3 months I shouldn't be in contact w More

by Irvens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Blanca Benitez

November 06, 2014

Dealership Rating

Fantastic experience My second experience buying a car online was even better than the first! Joe was great to work with, very fair, professional and made to process pain More

by kimharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Wall

October 22, 2014

Dealership Rating

Experience Chris was great to work with and the overall experience was painless. Chris even delivered the expedition to us and we are over 40 miles from th deale More

by Hilburn.brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

December 20, 2013

Dealership Rating

Chris Mikell made my purchase experience better than I could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience More

by ddickens74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

October 07, 2013

Dealership Rating

After so many bad episodes from other dealers throughout my life, going thru the process has never been one wanting to do. Like going to dentist. However after visiting with Kris and watching other sales pe More

by godspeedseven7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Malia Penington

August 21, 2013

Dealership Rating

Dallas Lease Returns has great prices and great customer service. Shawn and Chris worked very hard to find a suburban for us in a very short period of time. They returned phone calls quickly and were very More

by eaballinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Brockway

August 19, 2013

Dealership Rating

Kris went above and beyond any other dealership has ever done when I have bought vehicles in the past. The customer service they provide is unmatched by any other dealer. A true pleasure to work with. More

by ffmoving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

August 12, 2013

Dealership Rating

Kris is great to work with - his honesty and his care for his clients is unparalleled. I would highly recommend Kris, and expect DLR to remain top of their industry for several years to come. More

by Chad2212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 08, 2013

Dealership Rating

Best experience ever! Kris was nice & very honest during my visit. I would absolutely recommend this dealer to anyone looking for a car, you will be satisfied! :-) More

by LDay13
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan

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