Kris Gaerlan | Page 27
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
20 yrs, 2 mos
Industry Experience
26 yrs, 6 mos
Employee Video
282 Reviews
Write a Review282 Reviews of Kris Gaerlan
January 26, 2016
great time I first met Kris G through purchasing a chevy corvette,I never had a better time in buying a car.He was very helpful and made me feel very comfortable I first met Kris G through purchasing a chevy corvette,I never had a better time in buying a car.He was very helpful and made me feel very comfortable and, he knew alot about cars and the automobile market as well.I would highly reccomend this company to anyone who is looking for honesty,a great car,and service after the sale!OH, and don't forget,A Great Time! GK Byrd More
Other Employees Tagged: Chris Mikell
December 30, 2015
Repeat Buyer - Another Great Experience This is the second vehicle we have bought from Dallas Lease Returns. Good website experience. Very friendly staff. Great vehicle at a great price. M This is the second vehicle we have bought from Dallas Lease Returns. Good website experience. Very friendly staff. Great vehicle at a great price. My mother just bought a new minivan at a different dealer - I wouldn't trade her right now for the pre-owned Odyssey we just bought. It is that nice! Go talking to Joe - he will take good care of you. More
Other Employees Tagged: Joe Wall
December 22, 2015
GREAT! Kris, Allen and James were all extremely helpful and made my experience with Dallas Lease Returns a GREAT one! Thank Y'all so much! Jarred Kris, Allen and James were all extremely helpful and made my experience with Dallas Lease Returns a GREAT one! Thank Y'all so much! Jarred More
Other Employees Tagged: Allen Burke, James Smith
November 12, 2015
In and out! My experience with the dealer and especially Blanca was the best car buying experience I've ever had. The car was spectacular (as advertised) and the My experience with the dealer and especially Blanca was the best car buying experience I've ever had. The car was spectacular (as advertised) and the service I received from Blanca was outstanding! I will buy all of my cars from her going forward! More
Other Employees Tagged: Blanca Benitez
November 10, 2015
A remarkable car buying experience! I want to thanks Aaron and all people at the DLR for all the help and the remarkable customer service and buying experience we had at Dallas Lease Ret I want to thanks Aaron and all people at the DLR for all the help and the remarkable customer service and buying experience we had at Dallas Lease Returns. We really appreciate it! I can proudly say that you have acquired a new customers and my wife and I look forward to do business with you again when the time comes. Also you can count in my referrals so I will recommend you with all my friends! THANK YOU VERY MUCH AGAIN! More
Other Employees Tagged: Anna Gutierrez, Aaron Winters
October 29, 2015
Excellent client service. Great deal. I searched online and found a vehicle that was very fairly priced. Stopped in at Dallas Lease Returns to see the vehicle. Al Castro was my client ad I searched online and found a vehicle that was very fairly priced. Stopped in at Dallas Lease Returns to see the vehicle. Al Castro was my client advisor, and he went above and beyond my expectations. I needed help with wheels and tires, and Al Castro went to the tire shop 4 times to help me. Mr. Kris Gaerlan was able to get me a great financing rate. Having the financing done at Dallas Lease Returns made the paper work very easy. When I was picking up my new car, one of the managers Alex walked around the car with me and made sure that I was completely satisfied. Alex said that he worked there for over 30 years, and his passion for client satisfaction showed. I had ride issues to pick up the vehicle, and Al Castro delivered the car to my home with his coworker. I summary, Dallas Lease Returns is a place that I would recommend to my friends and family. You are treated like you are staying at the Ritz Carlton or dining at III Forks. D. Lee Las Colinas, TX More
Other Employees Tagged: Alex Al-Khafaji , Al Castro
September 06, 2015
This was a very positive experiance. I purchased a 2012 Honda CRV despite its age had low mileage of 16902 mi. The price was right and Juan Contreras was a great salesman and very consid I purchased a 2012 Honda CRV despite its age had low mileage of 16902 mi. The price was right and Juan Contreras was a great salesman and very considerate. I spoke with Kris Gaerlan was also available and told him how nice our experience was. No push in getting the papers done and in a couple of hours we were on our way home. I am recommending to all those that are in a spot right now without a car to check them out lkr More
Other Employees Tagged: Juan Contreras
September 03, 2015
No pressure - fair - delivered! Positive experience. Helpful and easy to work with. Only delay was waiting for the Jeep to come back from the detail shop. James even delivered to Positive experience. Helpful and easy to work with. Only delay was waiting for the Jeep to come back from the detail shop. James even delivered to us! More
Other Employees Tagged: James Smith
August 05, 2015
Purchased Lexus Thank you to James Smith and Kris for all the help - they went above and beyond even gave me a full tank of gas awesome Thank you to James Smith and Kris for all the help - they went above and beyond even gave me a full tank of gas awesome More
Other Employees Tagged: James Smith
July 30, 2015
Only place to buy a car Just want to give major Kudos to James and Kris - they both went above and beyond to help me - I will recommend them to everyone. Just want to give major Kudos to James and Kris - they both went above and beyond to help me - I will recommend them to everyone. More
Other Employees Tagged: James Smith