Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
20 yrs, 1 mo
Industry Experience
26 yrs, 5 mos
Employee Video
278 Reviews
Write a Review278 Reviews of Kris Gaerlan
May 05, 2024
This was my second time working with Dallas Lease Returns and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six and it was even better than the first time. I was in a rough spot. I had a job offer and I needed a newer car for the travel. I was told I had six months to get one. No problem. A couple of days later I was told, "You need to have that car now if you want us to hire you." So, I knew DLR was the only place that could help us. We did not have much for Kerron to work with. I was expecting to get laughed out the building or drive off in an Carrolla with door missing and a dog living in it. This job offer was going to be the tide that lifted our boats, but we had to sail without the water. Kerron got us rolling in a beautiful Jeep Cherokee. Looking good and the stress gone and the problem solved. Did I mention is was only a few hours start to finish. I have spent literally all day at a dealership before. Not here. I can't thank Kerron and Don up there enough. They know our family, my wife our 4 kids and they took better care of us than family or friends could have. They knew we were in a tight spot and did everything they could to take us to our better days. I told my employer I got the car now let's go with the job. My boss said "Man, you take care of your business." I'm proud to say I do, and so do the folks at Dallas Lease Returns. Five stars is not enough. More
Other Employees Tagged: Don Webb, Kerron Sayers, Parveen Kumaravelu
April 19, 2024
Charles Pollard was my first contact and from the begging he was able to explain everything clearly to me, he sent pictures and videos since I'm from out of town and I couldn't go see it in person. We drove he was able to explain everything clearly to me, he sent pictures and videos since I'm from out of town and I couldn't go see it in person. We drove 7 hours and upon arrival we met Roel Ortiz and Kris Galean who did above and beyond to get my deal done. This is a great place to come and shop for used cars, and will be recommending them to all my friends and family. More
Other Employees Tagged: Roel Ortiz, Charles Pollard
April 19, 2024
Buying cars at Dallas Lease Returns is so easy. Environment is great and very relaxed! this is the 7th car I believe that I have purchased from Pete and I will be back for my next one. Environment is great and very relaxed! this is the 7th car I believe that I have purchased from Pete and I will be back for my next one. More
Other Employees Tagged: Pete Hankins
April 12, 2024
Pete H was awesome! Third purchase from Dallas lease returns. Will continue doing business with them. Third purchase from Dallas lease returns. Will continue doing business with them. More
Other Employees Tagged: Pete Hankins
April 10, 2024
Very helpful, customer focused, Reasonable Competitive price, They do not add any additional fees or costs on top of listed price like other dealers when you walk in. Overall best places for used cars. Th price, They do not add any additional fees or costs on top of listed price like other dealers when you walk in. Overall best places for used cars. Thanks More
Other Employees Tagged: Charles Pollard
April 09, 2024
We were referred to DLR by a friend who had purchased several vehicles here. He said it was easy and he was right! Blanca worked to find us the perfect vehicle, and I’m picky! The whole process was soooo several vehicles here. He said it was easy and he was right! Blanca worked to find us the perfect vehicle, and I’m picky! The whole process was soooo easy! And the cars they have onsight are beautiful and in amazing shape! We’ll definitely be back when we need another car! More
Other Employees Tagged: Blanca Benitez
April 01, 2024
I bought a Bentley couple years ago and I just bought a Range Rover both from Pete Hankins, he is the best in this business he will go above and beyond to take car his clients he makes so easy, I will be b Range Rover both from Pete Hankins, he is the best in this business he will go above and beyond to take car his clients he makes so easy, I will be back for number 3 soon. 👏👏👏 More
Other Employees Tagged: Pete Hankins, Parveen Kumaravelu
March 30, 2024
Christian was great to work with and the experience was easy! Would recommend to anyone! easy! Would recommend to anyone! More
Other Employees Tagged: Christian Hall
March 26, 2024
Blanca has made the experience well worth the wait! Everything was quick and seamless. Wouldn’t want anyone else! Everything was quick and seamless. Wouldn’t want anyone else! More
Other Employees Tagged: Blanca Benitez
March 26, 2024
Dallas Lease Returns is amazing. I have been coming here for about 10 years now and have never been let down. Blanca is always so professional and makes sure to make the processes as I have been coming here for about 10 years now and have never been let down. Blanca is always so professional and makes sure to make the processes as seamless as possible. I highly recommend coming to Dallas Lease Returns and get the professional treatment. More
Other Employees Tagged: Blanca Benitez, Parveen Kumaravelu