Charles Pollard
Charles Pollard at Dallas Lease Returns
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Charles Pollard

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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5.0
22 Reviews

Languages Spoken

English English

5.0

22 Reviews

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22 Reviews of Charles Pollard

April 19, 2024

Dealership Rating
Employee Rating

Charles Pollard was my first contact and from the begging he was able to explain everything clearly to me, he sent pictures and videos since I'm from out of town and I couldn't go see it in person. We drove More

by AdriGuzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan, Roel Ortiz

Apr 21, 2024

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Adri, for choosing Dallas Lease Returns!

April 13, 2024

Dealership Rating
Employee Rating

Charles was very helpful and supplied me with all the information I needed to make a decision. An excellent salesman. Even though I did not buy a car I would certainly seek out Charles again and would More

by Galaxysportsinc
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Charles Pollard

Apr 14, 2024

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 10, 2024

Dealership Rating
Employee Rating

Best car buying experience ever. Charlie was great. Quick, easy, fair price. Took care of everything soup to nuts with no issues. More

by jefritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Charles was able to assist you and that you had such a positive experience.

April 10, 2024

Dealership Rating
Employee Rating

Very helpful, customer focused, Reasonable Competitive price, They do not add any additional fees or costs on top of listed price like other dealers when you walk in. Overall best places for used cars. Th More

by zuahmed022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan

Apr 10, 2024

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 04, 2024

Dealership Rating
Employee Rating

Charlie was very professional and attentive. He followed up with me everyday providing honest updates. More

by allendhughes
Recommend Dealer
Yes
Apr 04, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Charles was able to assist you and that you had such a positive experience.

April 04, 2024

Dealership Rating
Employee Rating

Very good dealer to do business with, very cooperative and easy to talk to thanks More

by Dwreigle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Dallas Lease Returns responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

April 02, 2024

Dealership Rating
Employee Rating

Charles Pollard was very responsive to my car requests. He went above and beyond looking for the cars that I was looking for. Charles would follow up via phone, text and email. More

by Bheintz1995
Recommend Dealer
Yes
Apr 03, 2024

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Charles and our team here at Dallas Lease Returns are glad to have you as a customer.

March 27, 2024

Dealership Rating
Employee Rating

Warm, welcoming environment. Everyone was super helpful and friendly. Overall great experience with Luke, Charlie and Edgar! More

by Kkcorley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Silva, Luke Lizzul

Mar 28, 2024

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Edgar, Charlie, and Luke, and it was a pleasure having you at the dealership. We appreciate your review!

March 26, 2024

Dealership Rating
Employee Rating

Always a pleasure to deal with Charlie. We tell him what we are looking for and he can always follow through. He’s the only car salesman we like to deal with. More

by monciermonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Dallas Lease Returns responded

Monica, We are very happy to hear Charlie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2024

Dealership Rating
Employee Rating

Charles was very helpful an friendly. Got me exactly what I was looking for. I had a great experience from beginning to end. More

by brandon ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Dallas Lease Returns responded

Thanks, Brandon, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

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